We are seeking a highly organized, proactive, and detail-oriented Executive Secretary / Virtual Personal Assistant to provide comprehensive administrative, executive, and healthcare operations support to senior leadership within a medical practice. The ideal candidate will play a critical role in managing executive schedules, coordinating clinic operations, facilitating communication between stakeholders, and ensuring the smooth execution of both administrative and healthcare-adjacent workflows.
Minimum Qualifications
Executive Support
Manage executive calendars, appointments, clinic schedules, and meetings.
Coordinate virtual and in-person consultations, clinic sessions, and executive meetings.
Prepare meeting agendas, reports, presentations, summaries, and meeting minutes.
Monitor and manage emails, messages, and correspondence on behalf of executives.
Track action items and follow-ups to ensure timely completion of tasks.
Handle confidential business and patient information with professionalism and discretion.
Administrative & Healthcare Operations Support
Assist in coordinating clinic operations, patient scheduling, and workflow management.
Support appointment booking, rescheduling, and patient coordination activities.
Collaborate with clinic staff, healthcare professionals, and external partners.
Organize and maintain patient-related documents and records in compliance with company policies.
Assist with referral coordination, follow-up tracking, and non-clinical care coordination processes.
Support the implementation and improvement of clinic procedures, systems, and standard operating procedures (SOPs).
Administrative Management
Organize and maintain digital files, databases, records, and documentation
Prepare reports, spreadsheets, presentations, and executive summaries.
Track project timelines, deadlines, and deliverables.
Coordinate with internal departments, vendors, and external stakeholders.
Personal Assistance
Manage personal appointments, schedules, and commitments of the executive.
Arrange travel, accommodations, and logistical requirements.
Assist with personal administrative tasks as assigned.
Maintain reminders for important events, deadlines, and commitments.
Communication & Coordination
Serve as a primary point of contact for internal and external stakeholders.
Draft professional emails, letters, reports, and other business correspondence.
Coordinate activities across administrative and clinical teams
General Support
Assist with special projects and operational improvement initiatives.
Identify opportunities to streamline administrative and clinic workflows.
Provide flexible support across executive, business, and healthcare-related functions as needed.
Qualifications
Education
College graduate preferred.
Bachelor's degree in Business Administration, Healthcare Administration, Communications, or a related field is an advantage.
Experience
Minimum of 2 years of experience as an Executive Assistant, Virtual Assistant, Administrative Assistant, or similar role.
Experience supporting executives, business owners, or healthcare professionals is highly preferred.
Exposure to healthcare, clinic, or medical practice operations is a strong advantage.
Experience coordinating schedules, projects, and executive-level administrative functions.
Technical Skills
Proficiency in Google Workspace (Docs, Sheets, Slides, Gmail, Calendar).
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Experience using scheduling tools such as Calendly or Acuity Scheduling.
Familiarity with collaboration and communication platforms such as Slack, Microsoft Teams, and Zoom.
Experience with project management tools such as Asana, ClickUp, or Trello.
Familiarity with CRM platforms, EMR/EHR systems, or healthcare management software is an advantage.
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