Engineering Operations Assistant HT- 06102026- FTEOA

Position: Engineering Operations Assistant

Number of hours: 40hours/week

Schedule: TBA

Key Responsibilities

• Manage and respond to incoming emails, handling customer inquiries and correspondence on behalf of the business owner.
• Review project requirements and prepare quotations using established pricing matrices and company pricing guidelines.
• Interpret and understand technical documentation, including PDF plans, AutoCAD drawings, iBwave designs, specifications, and engineering documents.
• Generate accurate cost estimates and quotations based on project requirements, technical drawings, and design documentation.
• Review and analyze iBwave designs to support project estimation, pricing, and proposal preparation.
• Coordinate with internal teams to gather information required for quotations and project execution.
• Maintain organized records of quotations, pricing information, project documentation, and client communications.
• Prepare proposals, bid submissions, and project-related documentation as required.
• Follow up with clients and customers regarding quotations, project updates, and additional information requests.
• Provide executive and administrative support to the business owner to ensure smooth day-to-day operations.
• Identify opportunities to improve quotation processes, workflow efficiency, and customer communication.
  
  
  

• Previous experience in estimating, technical sales support, project coordination, engineering administration, or a related role.
• Hands-on experience with iBwave, including the ability to review and interpret iBwave designs and documentation.
• Ability to read and interpret AutoCAD drawings, PDF plans, blueprints, and technical documentation.
• Experience preparing quotations, cost estimates, or pricing proposals.
• Strong attention to detail and accuracy when reviewing technical information and pricing calculations.
• Excellent written and verbal communication skills, with the ability to draft and manage professional email correspondence.
• Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft Office Suite, Google Workspace, and general business software.
• Ability to work independently and make informed decisions using established pricing and operational guidelines.
• Experience in telecommunications, wireless networking, engineering, construction, or related technical industries is highly preferred.
• Familiarity with CRM systems, quoting software, or project management tools is an advantage.
  
  
  

• Background in Mechanical Engineering, Civil Engineering, Construction, Manufacturing, or Industrial Services.
• Experience using AutoCAD or other technical drawing software.
• Understanding of project costing, material pricing, and estimating principles.
• Previous experience supporting business owners, executives, or technical sales teams.