Consumer Insights Associate

Job Description

• Lead end-to-end consumer insights projects, from initial research and project planning to questionnaire creation, data collection, analysis, and final delivery to stakeholders.
• Mentor and manage a team of junior analysts, providing guidance on project execution, quality assurance, and professional development.
• Serve as the primary point of contact for local and regional stakeholders, guiding them in setting objectives and managing expectations while effectively communicating project plans, timelines, and progress.
• Conduct insightful, customized analyses using a variety of data sources (surveys, desk research, BI data, etc.) to answer key business questions and support stakeholder needs.
• Manage and refine recurring reports, including weekly and bi-weekly submissions, to ensure management and stakeholders are kept informed.
• Support the teams growth by helping to identify new projects, improve processes, and contribute to the overall strategy of the Consumer Insights team.
  
  

• At least 5 years of work experience in a market research company or marketing-related industry.
• Deep, hands-on experience in customer research, segmentation and quantitative analysis is a must.
• Skilled in data analytics, report creation, and presentation to stakeholders.
• Excellent communication skills and command of the English language (written and spoken)
• Strong grasp of numbers and proficient in GSheets/Excel
• Works swiftly, able to pivot quickly with changes in direction, and meets all deadlines
• Displays ownership over one’s work, successes, and mistakes
• Accountable and responsible for all deliverables
• Honest, transparent, and has integrity in all aspects of work
• Emotionally intelligent and with good interpersonal skills
• Able to be creative operationally and strategically
• Able to follow directives to the letter and also think for themselves
• Thorough; attentive to details; highly proactive; resourceful; logical; critical thinker; has a growth mindset; team player