Job Description

Job Description

  • Handle outbound collection calls.
  • Inform clients about due dates, outstanding balances, contract details, and payment obligations.
  • Follow up on overdue accounts and negotiate payment arrangements with clients.
  • Propose appropriate solutions to clients with past-due accounts.
  • Maintain professionalism by handling calls politely, confidently, and assertively while providing accurate information.

Requirements

  • Excellent communication skills in Tagalog and English (both written and verbal).
  • Basic computer proficiency.
  • Strong multitasking skills, high adaptability, and assertiveness.
  • Willingness to work onsite within the Ortigas and BGC areas.
  • At least a High School graduate (old or new curriculum) or a Vocational Diploma holder
  • With collections experience or at least customer service–related experience.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: Philippines City: Manila National Capital Region
Company Website: https://www.monee.com/ Job Function: Others
Company Industry/
Sector:
Financial Services

What We Offer


About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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