Chief Concierge

Makati Shangri-La, Manila

Makati Shangri-La is a deluxe hotel located at the center of Manila’s financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband and Wi-Fi Internet access, and premiere function rooms.

We are hiring for a Chief Concierge.

As a Chief Concierge, We Rely On You To

• Ensure smooth operation on a daily basis
• Provide guest services as well as supervision, direction and leadership in Concierge and Transportation
• Solicit guest feedback in order to enhance the hotels performance
• Create an exceptional experience for all hotel guests
  
  

• Takes pride in being a hotelier
• Is a friendly, helpful and trustworthy leader
• Loves interacting with guests and customers
• Is a self-starter and a team player
• Communicates with fluency in English (and local language)
• Loves being creative with an eye for detail
• Enjoys crafting best-fit solutions for the guests
• Has no fear of new challenges
• Has strong interpersonal skills