Job Description

Founded in 1994 and headquartered in Switzerland, ERNI is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, were looking for passionate and motivated individuals to join our team.

Why ERNI is the Perfect Place for You: 🏡

  • International Exposure: Work with global clients on cutting-edge projects.
  • Inclusive Culture: Thrive in a collaborative and diverse work environment.
  • Career Development: Enjoy continuous learning and professional growth opportunities.

🤩Perks And Benefits

  • Career Stability: Enjoy a stable career path with ample project opportunities.
  • Skill Enhancement: Access free training and certifications.
  • Baby Basket: To welcome your newborn to the ERNI family.
  • Fruit Basket: Boost of vitamins during hospitalization.
  • Office Perks: Enjoy free snacks and coffee.

🔐Growth And Opportunities

  • Free Training: Advance your skills through technical and non-technical training.
  • Challenging Projects: Engage in complex software projects across MedTech, Industry,

Finance, and Transportation.

  • Supportive Environment: Benefit from a team dedicated to guiding and supporting your success.
  • Recognition and Advancement: Receive acknowledgment for your efforts and

opportunities for promotion.

  • Open Communication: Experience transparency and value your input in our culture.

⏱Flexibility

  • Hybrid Work Setup: Balance remote and in-person work for better work-life integration.

🎉Events

  • Connect and Celebrate: Participate in a variety of events including leisure, summer,

family, social, and year-end gatherings.

👋What are our wishes?

Qualifications

  • Bachelor’s degree in Computer Science, Business Management, Accounting, or a related field
  • Excellent written and spoken English
  • Strong communication, documentation, and stakeholder management skills

Requirements (Skills & Experience)

  • Minimum of 5 years of business analysis experience supporting end-to-end IT solution implementation and system integration
  • At least 3 years of experience in solution design and business process documentation
  • Hands-on experience in IT application testing and quality assurance
  • Solid understanding of project and system development lifecycles
  • Experience working in both Agile and Waterfall delivery environments
  • Proficiency in Microsoft tools such as SharePoint, Teams, and Power BI
  • Experience in banking, accounting, or financial services is an advantage
  • Familiarity with disbursement or financial operations processes is a plus

Reporting & Coordination

  • The Business Analyst will work under the direction of an IT Department Manager and collaborate closely with project teams, internal users, and external stakeholders
  • May be required to perform additional tasks as assigned by the project lead or supervising unit

💼How can you contribute to the team?

The Business Analyst (BA) will support the modernization of an Integrated Disbursement System aimed at improving efficiency, transparency, and user experience for financial disbursement operations. The role plays a critical part in understanding business processes, translating requirements into effective solutions, managing stakeholders, and supporting quality assurance activities throughout the system implementation lifecycle.

Key Responsibilities

  • Conduct in-depth analysis of existing business processes, system requirements, design specifications, and applications related to disbursement operations
  • Participate in requirements elaboration, solution design, review, quality assurance, and issue resolution
  • Develop functional and non-functional requirements, including:
    • UX/UI wireframes and prototypes
    • Data specifications and business rules
    • Workflow and integration requirements
    • Role-based access definitions
    • Prepare and review test cases, test scenarios, and test scripts aligned with defined requirements
    • Facilitate product demonstrations and usability testing with product owners and key stakeholders
    • Support User Acceptance Testing (UAT) in collaboration with testing teams and end users
    • Monitor, manage, and help resolve system defects, bugs, and implementation issues
    • Work closely with business stakeholders, technical teams, and subject matter experts throughout the project lifecycle.

    Location: Ortigas, Mandaluyong City

    Work Setup: Hybrid (onsite at least 3 times per week, subject to project and business needs)

    Work Schedule: 8:00 AM – 5:00 PM, Manila Time

    Type: Project-based (minimum 1 year, subject to extension) / Staff Augmentation

    • Additional onsite days may be required based on user unit or project demand

    Switzerland

    • Germany
    • Spain
    • Slovakia
    • Romania
    • Philippines
    • Singapore
    • USA

    ERNI Development Center Philippines Inc., 9th Floor, Lica Malls Shaw, 500 Shaw Boulevard, 1555, Mandaluyong City, Philippines

    +63 5310 1707 | www.betterask.erni | info@erni.ph

    We deliberately focus on what we know best.

    • 18 Locations in 8 Countries
    • 800+ Employees across the Globe
    • ISO Certified


    Job Details

    Role Level: Mid-Level Work Type: Contract
    Country: Philippines City: Manila National Capital Region
    Company Website: https://linktr.ee/BetterAsk.ERNI Job Function: Operations Management
    Company Industry/
    Sector:
    IT Services and IT Consulting

    What We Offer


    About the Company

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