Bilingual Office Administrator Mandarin - English

Job Description

About Us:

Outsourced is a leading ISO-certified Global offshore outsourcing company that provides dedicated remote staff to some of the worlds leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals.

The ideal candidate has strong administrative experience, exceptional attention to detail, and the ability to communicate confidently and professionally in both Mandarin and English. This role is essential in ensuring smooth administrative workflows, accurate document management, and effective client communication.

Key Responsibilities 2. Engagement Letter Support 3. Practice Management System Maintenance 4. Corporate Secretarial Support 5. Client Communication 6. General Administrative Support Must-Have Requirements Preferred Experience & Skills Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.

Document & Records Management

File, organise, and maintain client records in electronic formats with a high level of accuracy.

Manage and maintain structured Dropbox folders for client files and internal documentation.

Draft, format, issue, and track engagement letters.

Ensure all documentation is accurate, consistent, and compliant with internal standards.

Maintain and update Xero Practice Manager (XPM) with client information, jobs, and tasks.

Ensure data accuracy and timely system updates.

Maintain and update CAS360 records, including company registers and compliance deadlines.

Generate and send automated compliance reminders and notices to clients.

Send reminders, notices, and follow-up correspondence via Outlook email.

Communicate professionally in Mandarin and English, both written and verbal.

Provide day-to-day administrative support to partners and accountants.

Assist with scheduling, correspondence, and other ad hoc administrative tasks as required.

Bilingual in Mandarin and English (spoken and written) - mandatory

Strong administrative experience in an office administration or similar role

Australian experience preferred; relevant international experience will be considered

High attention to detail with excellent organisational and time-management skills

Proficiency in:

• Dropbox
• Outlook
• Microsoft Office (Word, Excel)
• Experience in a professional services environment (accounting, legal, or consulting).
• Familiarity with Xero Practice Manager (XPM) and CAS360 is highly advantageous.
• Ability to multitask, prioritise workloads, and work independently.
• Strong written communication and documentation skills.
  
  

By clicking on the "Im Interested" button, I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

---