The Bartender is accountable to complete all assigned tasks with the highest level of service quality. Guest relations through well-developed food and beverage skills, knowledge and experience, in accordance with the vision, values and objectives of the company.
Primary Responsibilities
Always greets guests promptly in a warm and friendly manner
Establishes immediate eye contact and smiles with guest
Always thank and farewells guests conveying anticipation for their next visit
Establishes rapport with guests to build guest loyal and gathers constructive feedback to ensure satisfaction of every individual of guest
Remains friendly and flamboyant as an individual
Maintains the conversation and do not expose any sensitive topics to the guest Ensures that minimum brand standards have been implemented.
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
Conducts monthly inventory checks on all bar operating equipment and supplies.
Exhibits a thorough knowledge of menu, presentation standards and sound knowledge of beverages preparation techniques
Ensures that the outlet is kept clean and organized, both at the front as well as the heart of house.
Prepares and assembles orders in sequence and makes quality checks before service
Applies food and beverage service techniques correctly at all times, serves beverage items with Enthusiasm in accordance
Completes the daily responsibilities that are set for each individual shift Reviews order dockets ensuring accurate and timely prepares the beverages accordingly
Recognizes the step of the billing process
Anticipates for any unexpected guest need and reacts promptly
Communicates effectively to know the daily task assign
Maintains back up supplies stock for the daily operations and anticipates busy demands
Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotels policies concerning fire, hygiene, health and safety.
Ensures high standards of personal presentation and grooming.
Responds to changes in the Food & Beverage function as dictated by the industry, company and hotel.
Attends training sessions and meetings as and when required.
Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements
Qualifications
Experience
Minimum 3 years of F&B service experience in 5 star international hotels/resorts, and/or in freestanding restaurants, of which 2 years in a bar related role
Casino hotel F&B management experience and new projects opening or renovations would be an advantage
Knowledge of food safety regulations and practices, such as HACCP
Education
Preferably a Diploma holder in Hospitality Business Management or any related course
Skills / Competencies
Effective time management, task management and communication
Proven leadership skills, track record of teambuilding and developing star performers
Entertainment Providers Gambling Facilities And Casinos And Hospitality
What We Offer
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