AU Accounts Receivable Collection Support

• Manila, Metro Manila, Philippines
• Full-Time
• Remote
  
  

Apply now Refer

• Job Openings
• AU Accounts Receivable / Collection Support
• AU Accounts Receivable / Collection Support
  
  

Job Description

Role: AU Accounts Receivable / Collections Support

Benefits

Salary: 55,000- 65,000 PHP

Leave: 16 days PTO

Public Holidays: 10 days paid p.a.

Bonus: Quarterly

Employment Type: Full-time, Permanent, Independent Contractor

Location: Work from Home

Job Brief

Remotee is seeking a professional and detail-oriented Accounts Receivable / Collections Support specialist to work with an established Australian business and support its finance function. Reporting to the Finance Manager, this role will focus on collections, aged debt management, customer account reconciliations, and accounts receivable administration.

The successful candidate will play an important role in maintaining healthy cash flow through proactive debtor follow-up, accurate account management, and professional communication with customers. This position requires strong written and verbal English skills, confidence in dealing with customers via phone and email, and the ability to manage collections activities in a professional and customer-focused manner. As the role develops, there will be opportunities to take on additional Accounts Receivable and finance responsibilities.

Mandatory Requirements

• Minimum 5 years' experience in Accounts Receivable, Collections, Credit Control, Finance Administration, or a similar finance support role.
• Previous experience supporting an Australian finance function.
• Strong written and verbal English communication skills, with the ability to communicate professionally with customers and stakeholders.
• Demonstrated experience managing aged debtors and collections activities.
• Experience performing customer account reconciliations and resolving account discrepancies.
• Strong attention to detail and a high level of accuracy in financial administration.
• Excellent problem-solving and customer service skills.
• Ability to manage sensitive customer interactions with professionalism and diplomacy.
• Strong organizational and time management skills with the ability to prioritize workloads effectively.
• Proficient in Microsoft Excel and Microsoft Office applications.
• Ability to work independently while maintaining strong collaboration with the broader finance team.
• Experience with MYOB, Astute Payroll, Xero, or similar ERP/accounting systems will be highly regarded.
• Experience within recruitment, labour hire, professional services, or other high-volume transactional environments will be advantageous.
  
  

Responsibilities

• Conduct aged debtor follow-up via email and telephone to ensure timely payment of outstanding accounts.
• Send customer statements and follow up on outstanding remittances.
• Respond to basic invoice, payment, and account-related enquiries from customers.
• Maintain accurate collection notes and records of customer communications.
• Schedule and manage follow-up activities to support debt recovery objectives.
• Perform customer account reconciliations and investigate discrepancies.
• Liaise with customers to resolve account issues and payment concerns.
• Escalate disputes, complex payment matters, and unresolved issues to the Australian finance team.
• Monitor outstanding accounts and provide regular updates on collection activities.
• Support month-end accounts receivable processes as required.
• Maintain accurate customer account data and supporting documentation.
• Identify opportunities to improve collections processes and customer account management practices.
• Ensure compliance with company policies and financial procedures.
  
  

What's on Offer?

• Long-term remote role supporting a growing Australian business.
• Competitive salary with annual review opportunities.
• Company hardware is provided
• Full-time (WFH), permanent position with career development prospects.
• Opportunity to develop broader accounts receivable and finance skills.
• Supportive and collaborative team environment.
• Work with modern accounting and ERP systems.
• Genuine opportunities for professional growth and progression.
  
  

Apply now Refer

• Job Openings
• AU Accounts Receivable / Collection Support
• AU Accounts Receivable / Collection Support
  
  

Apply now Refer

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