Associate Director Training And Quality Clinical

Job Role: - Associate Director ? Training & Quality (Clinical)

Job Location: -Manila, Philippines

Experience: -10+ Years

Responsibilities:

• Lead and manage clinical training and quality programs across multiple healthcare operations.
• Develop, implement, and monitor training frameworks aligned with clinical and regulatory standards
• Oversee quality assurance initiatives to ensure clinical performance, compliance, and process improvement.
• Utilize technology tools to enhance training effectiveness and operational efficiency.
• Support new program launches and performance improvement initiatives.
• Conduct workshops, monitor feedback, and ensure continuous quality enhancement.
• Plan and execute performance governance and improvement actions.

Requirements:

• Active and unrestricted USRN license.
• Minimum 3 years of clinical experience, including 2+ years in training and quality management within a healthcare or BPO environment.
• Strong knowledge of Utilization Management (UM), URAC standards, and conversion programs.
• Proven leadership, stakeholder management, and analytical skills.
• Excellent communication and problem-solving abilities.