Job Description

About The Team

Role Description The Assistant Warehouse Manager (Resources Lead) is the single named onsite owner for all three resource pillars — Manpower, Consumables, and Equipment — at the warehouse level. This role closes the structural gap between HQ functions (OPEX/Manpower, VMP, Corporate IT, Expansion) and day-to-day warehouse operations by owning the full lifecycle of resource management at site level, across five workflow stages: Rationalize, Plan, Request, Monitor, and Record.

In addition to resource management responsibilities, the AWHM provides operational continuity by covering the Warehouse Manager during absences and deputizing on-floor execution as needed, preserving the succession pipeline.

The ideal candidate is operationally sharp, detail-oriented, and able to manage multiple resource workstreams simultaneously while maintaining accurate data for HQ planning.

Job Description

Duties and Responsibilities:

Manpower Management

  • Rationalize: Define HC standards by function based on volume and productivity baselines; determine long-term vs. seasonal nFTE mix; track overall WH productivity vs. speed metrics (CFR, IB OLA, Return)
  • Plan: Prepare site HC plan vs. volume forecast (BAU vs. campaign planning); align with OPEX / Manpower on requirements
  • Request: Submit manpower requests to vendors per agreed COT; raise OT requests for approval; ensure on-time and accurate requests aligned with each function's needs
  • Monitor: Track daily attendance, actual HC allocation to functions, planned productivity/CFR vs. actual, and Fill Rate %; record in WMS; minimize vendor disputes due to incorrect attendance records
  • Record: Maintain activity tagging by function and OT hours; support OPEX / Manpower in vendor attendance reconciliation

Consumables Management

  • Rationalize: Define usage assumptions for planning; track actual usage rate; maintain safety stock quantity (safe DOC) per site
  • Plan: Forecast demand from ADO by function; align procurement cycle with VMP
  • Request: Generate PR per site on schedule; ensure request accuracy and lead time compliance
  • Monitor: Track delivery and consumption vs. forecast; maintain zero stock-out days; monitor Consumable CPI vs. speed metrics and space occupied vs. planned
  • Record: Receive and distribute consumables to functions; maintain accurate on-hand inventory records

Equipment Management

  • Rationalize: Assess equipment needs vs. utilisation; identify capex and replacement requirements; track asset utilisation rate
  • Plan: Prepare capex and replacement plan per site; align with VMP (non-IT equipment) and Corporate IT (IT equipment)
  • Request: Submit PR for non-IT equipment to VMP; submit IT equipment requests to Corporate IT; ensure on-time and accurate requests
  • Monitor: Track assets, assignments, and maintenance schedules; report operation disruption / downtime; monitor G&A CPI (breakdown to Asset & Equipment)
  • Record: Maintain assign in/out log; keep asset register accurate; coordinate maintenance records

WHM Coverage and Operational Continuity

  • Cover the Warehouse Manager during absences — assume full floor management responsibilities across all warehouse functions
  • Deputize on-floor execution as needed to ensure operational continuity across shifts and during peak periods
  • Serve as the succession candidate for the WHM role; maintain working knowledge of all warehouse functions

Stakeholder Interface

  • Serve as the single named onsite point of contact for OPEX / Manpower, VMP, Corporate IT, and Expansion for all resource-related matters at the site
  • Escalate resource constraints, procurement delays, or supply gaps to the relevant HQ function with timely and accurate data
  • Participate in regular site reviews and provide clean data to support network-level planning at HQ

Requirements

Educational Background & Certifications Requirement

Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, Operations Management, or a related field.

Experience Requirement

At least 5 years of experience in warehouse operations, supply chain, or resource management. Experience in manpower coordination, procurement, or inventory management is a strong advantage. Prior supervisory or team leadership experience preferred.

Knowledge and Skills

  • Strong operational understanding of warehouse resource management — manpower planning, consumables, and equipment
  • Familiar with manpower agency coordination, vendor liaison, and procurement request workflows
  • Analytical — able to track performance vs. targets across multiple resource pillars simultaneously
  • Proficient in Google Sheets / Excel; WMS or ERP system experience is an advantage
  • Detail-oriented with strong record-keeping and documentation discipline
  • Effective communicator — able to interface clearly with both onsite teams and HQ functions
  • High ownership mindset — takes full accountability for resource availability, data accuracy, and WH continuity
  • Able to operate under shifting priorities, particularly during peak volume periods or WHM absences


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: Philippines City: Manila National Capital Region
Company Website: http://careers.shopee.com/ Job Function: Supply Chain & Logistics
Company Industry/
Sector:
Internet Marketplace Platforms And Technology Information And Internet

What We Offer


About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.


Recent Jobs
View More Jobs
Talentmate Instagram Talentmate Facebook Talentmate YouTube Talentmate LinkedIn