Role Description The Assistant Warehouse Manager (Resources Lead) is the single named onsite owner for all three resource pillars — Manpower, Consumables, and Equipment — at the warehouse level. This role closes the structural gap between HQ functions (OPEX/Manpower, VMP, Corporate IT, Expansion) and day-to-day warehouse operations by owning the full lifecycle of resource management at site level, across five workflow stages: Rationalize, Plan, Request, Monitor, and Record.
In addition to resource management responsibilities, the AWHM provides operational continuity by covering the Warehouse Manager during absences and deputizing on-floor execution as needed, preserving the succession pipeline.
The ideal candidate is operationally sharp, detail-oriented, and able to manage multiple resource workstreams simultaneously while maintaining accurate data for HQ planning.
Job Description
Duties and Responsibilities:
Manpower Management
Rationalize: Define HC standards by function based on volume and productivity baselines; determine long-term vs. seasonal nFTE mix; track overall WH productivity vs. speed metrics (CFR, IB OLA, Return)
Plan: Prepare site HC plan vs. volume forecast (BAU vs. campaign planning); align with OPEX / Manpower on requirements
Request: Submit manpower requests to vendors per agreed COT; raise OT requests for approval; ensure on-time and accurate requests aligned with each function's needs
Monitor: Track daily attendance, actual HC allocation to functions, planned productivity/CFR vs. actual, and Fill Rate %; record in WMS; minimize vendor disputes due to incorrect attendance records
Record: Maintain activity tagging by function and OT hours; support OPEX / Manpower in vendor attendance reconciliation
Consumables Management
Rationalize: Define usage assumptions for planning; track actual usage rate; maintain safety stock quantity (safe DOC) per site
Plan: Forecast demand from ADO by function; align procurement cycle with VMP
Request: Generate PR per site on schedule; ensure request accuracy and lead time compliance
Monitor: Track delivery and consumption vs. forecast; maintain zero stock-out days; monitor Consumable CPI vs. speed metrics and space occupied vs. planned
Record: Receive and distribute consumables to functions; maintain accurate on-hand inventory records
Equipment Management
Rationalize: Assess equipment needs vs. utilisation; identify capex and replacement requirements; track asset utilisation rate
Plan: Prepare capex and replacement plan per site; align with VMP (non-IT equipment) and Corporate IT (IT equipment)
Request: Submit PR for non-IT equipment to VMP; submit IT equipment requests to Corporate IT; ensure on-time and accurate requests
Monitor: Track assets, assignments, and maintenance schedules; report operation disruption / downtime; monitor G&A CPI (breakdown to Asset & Equipment)
Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, Operations Management, or a related field.
Experience Requirement
At least 5 years of experience in warehouse operations, supply chain, or resource management. Experience in manpower coordination, procurement, or inventory management is a strong advantage. Prior supervisory or team leadership experience preferred.
Knowledge and Skills
Strong operational understanding of warehouse resource management — manpower planning, consumables, and equipment
Familiar with manpower agency coordination, vendor liaison, and procurement request workflows
Analytical — able to track performance vs. targets across multiple resource pillars simultaneously
Proficient in Google Sheets / Excel; WMS or ERP system experience is an advantage
Detail-oriented with strong record-keeping and documentation discipline
Effective communicator — able to interface clearly with both onsite teams and HQ functions
High ownership mindset — takes full accountability for resource availability, data accuracy, and WH continuity
Able to operate under shifting priorities, particularly during peak volume periods or WHM absences
Internet Marketplace Platforms And Technology Information And Internet
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