ASSISTANT BUSINESS MANAGER MAKATI

The Assistant Business Manager (ABM) is responsible for the overall management of the branch operations and delivery of competent and timely service to all customer segments, consistent with the Bank’s business objectives, internal policies and procedures, controls and regulatory standards.

Responsibilities

• Approves branch transactions within approval limit and endorses/ secures approval for transactions beyond his/her authority.
• Maintains an acceptable level of branch operations, consistent with internal policies, procedures, standards and regulatory requirements.
• Manages the overall customer experience in the branch to ensure high level of satisfaction for all customer segments.
• Leads and supervises branch staff; Ensures high level of employee engagement; Enables personal and professional growth opportunities for each branch personnel.
  
  

• Graduate of any 4-year Bachelor’s/College Degree, preferably related to Business or marketing-related courses.
• Must have experience in branch banking operations.
• In-depth knowledge of the Bank’s products and services including its digital platforms.
• Has knowledge in branch banking operations and Administrative procedures and systems.