Analyst Technical Operations

REQ12925 Analyst, Technical Operations (Open Date: 16/06/2025)

Position Summary

The Analyst, Technical Operations works as a part of operations team to perform project implementation and daily operations support of the company’s global enterprise server deployment.

He / She performs general configuration management, SW upgrades, optimization of all enterprise server environment, integration and problem isolation/troubleshooting of large-scale global enterprise server platform.

Primary Responsibilities

• Provides global enterprise IT 24x7 server and storage operations support
• Perform daily monitoring, analysis and administration of technology operations
• Responsible to administer integrated technology environment including Windows server, SAN storage, VMware, MS-SQL, Microsoft AD and Exchange
• Follow and maintain standards and practices on documentations and operations
• Perform hands-on trouble shooting, setup and configuration of Windows server and it’s underlying technologies
• Recommend and/or execute management policies to hire, transfer, suspend, layoff, recall, discharge, reassign or discipline employees
  
  

• 3+ years experiences in Enterprise server environment with 2 years of system integration exposure
• Experience in high-availability productions and disaster recovery architectures
• Possesses support experience with Windows servers, AD, Exchange, VMWare, SAN Storage, MS-SQL technologies
• Gaming and entertainment industry exposure an added advantage
  
  

• Possesses academic diploma or relevant professional qualifications
• Preferably with MCSA/MCSE certifications
  
  

• Technology savvy
• Able to work under pressure
• Ability to keep up with a fast pace and growing company