Analyst Global Finance Operations - OTC

Location: Philippines

Working Hours: 5am to 2pm Manila time to overlap with U.S. business hours.

The opportunity

We are looking for an Analyst, Global Finance Operations (GFO), to join our team in the Philippines.

In this role, you will support the global OTC Accounts Receivables and Reporting supported in Manila for assigned businesses. You will play a key part in ensuring accurate billing, timely reporting, and research of customer disputes.

You will also collaborate closely with internal teams, external customers, and BPO partners to maintain data integrity, provide insightful reporting, and support ongoing transformation projects focused on process efficiency and automation.

To be successful in this role, you will need to be a detail-oriented individual with strong analytical skills, familiarity with AR processes, and a proactive, solution-driven mindset.

What You’ll Do

Billing and Accounts Receivable Support

• Process and validate billing data, including price protection, sales order exceptions, and rebate approvals.
• Reconcile sales transactions with billing outputs for accuracy and completeness.
• Support the preparation, validation, and reconciliation of key accounts (e.g., Apple, Amazon, Google, etc.).
• Assist in research and resolve billing discrepancies, credit memos, and customer claims in partnership with the BPO and internal stakeholders.
  
  

• Prepare and maintain detailed AR aging reports, billing status summaries, and collection trend analyses.
• Support month-end close process with reconciliations, data validation, and reporting deliverables.
• Respond to ad hoc reporting needs, audit requests, and management inquiries with accurate and timely data.
  
  

• Participate in cross-functional projects that improve automation, reduce manual billing touchpoints, and enhance OTC accuracy.
• Support ongoing OTC transformation and ESOAR efforts to drive accuracy and efficiency in billing and collections.
  
  

• Bachelor’s degree or equivalent in Accounting, Finance, Business Administration, or related fields.
• At least 3 years relevant work experience in Order to Cash, or related finance operations including managing BPO/Shared Service Center.
• Proficiency in Microsoft Office products, including TEAMS, Excel, Word, PowerPoint.
• Familiarity with ERP systems (SAP preferred) and strong proficiency in Excel (pivot tables, lookups, etc.); experience with reporting tools is desirable.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a deadline-driven environment.
• Excellent communication and interpersonal skills for interacting with cross-functional teams and external partners.
• A continuous improvement mindset with the ability to identify opportunities and drive resolution.
• Experience in the media or digital entertainment industry a plus.
• The working hours for this role is 5am to 2pm Manila time to overlap with U.S. business hours. You must be comfortable and able to work this schedule on an ongoing basis.
• This role is based in the Philippines. To enable us to meet our statutory and regulatory obligations, you must have the appropriate immigration permission to work and reside in the Philippines for the duration of your employment.