Analyst Business Operations Excellence And Governance

Join our Business Operations and Governance team, where you will improve efficiency and provide trusted reporting that supports organisational goals.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

You will drive operational excellence across Business Operations and Governance through automation and continuous improvement. You will streamline reporting and manual processes, oversee delivery of projects and day-to-day work, and support strong governance through clear service reporting.

In addition, you will work closely with our Enablement team to prioritise and deliver improvement initiatives.

What You Offer

• 5 years’ of experience in Business Operations with a strong focus on process automation and governance
• Hands-on experience with automation workflows such as Power Automate, scripting using PowerShell and or Bash, and web development using Java, Python or similar technologies
• Experience working with data analytics and reporting tools, and ticketing systems including Remedy, Helix and ServiceNow
• Strong project management and collaboration skills, with experience in Agile or Scrum ways of working and tools such as SharePoint, Confluence and JIRA
• Familiarity with user access management tools such as SailPoint IdentityNow and CyberArk, robotic process automation tools, and core cyber security and access control principles is an advantage.
  
  

We love hearing from anyone inspired to build a better future with us, if youre excited about the role or working at Macquarie we encourage you to apply.

What We Offer

Benefits

At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• 1 wellbeing leave day per year
• 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
• 5 days carers leave of immediate family members on top of annual leave
• 2 days of paid volunteer leave and donation matching
• Voluntary parental medical insurance plan for married employees
• Wellbeing benefits, sessions and events to support your physical, mental and financial wellbeing, including a comprehensive medical and life insurance cover
• Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment
  
  

About Technology

Technology enables every aspect of Macquarie, for our people, our customers and our communities. We’re a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Our commitment to diversity, equity and inclusion

We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

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