Accounts Receivable Specialist

About The Role

We are looking for an experienced and detail-oriented Accounts Receivable Specialist to support Accounts Receivable operations for a large commercial real estate property.

The role will be responsible for tenant billing, cash application, collections, account reconciliations, adjustments, and other AR accounting activities. The ideal candidate will have hands-on Accounts Receivable experience, a good understanding of accounting principles, and preferably previous experience in real estate, property management, or a similar industry.

Key Responsibilities

• Perform day-to-day Accounts Receivable activities, including tenant billing, cash application, credits, adjustments, and account maintenance.
• Monitor tenant AR balances, perform collection activities, and follow up on overdue amounts and outstanding account matters.
• Perform AR and tenant account reconciliations, investigate discrepancies, and process required corrections and true-up adjustments.
• Review and process tenant sales reports and maintain related information in the property management/accounting system.
• Process recurring and ad-hoc tenant charges and recoveries, including utilities, parking, security, violations, construction-related chargebacks, and other applicable charges.
• Support utility and other tenant billing reconciliations, including comparison of actual costs to amounts billed and processing of required true-ups.
• Ensure tenant billings, credits, and adjustments are processed accurately and in accordance with lease terms and supporting documentation.
• Respond to tenant inquiries related to invoices, payments, account balances, rent calculations, credits, and other charges.
• Maintain accurate AR records, supporting documentation, reports, and trackers and support month-end and year-end AR activities.
• Collaborate with Accounting, Leasing, Property Management, and Operations teams to resolve tenant account and billing matters.
  
  

• Bachelor's degree in Accounting, Finance, or a related field.
• Previous experience in Accounts Receivable or a similar accounting role.
• Good understanding of accounting principles and AR processes, including billing, cash application, collections, reconciliations, credits, and account adjustments.
• Experience in commercial real estate, property management, retail, or a similar industry with high-volume customer/tenant accounts and recurring billing is preferred.
• Experience working with lease-based billing, tenant recoveries, or property-related charges is an advantage.
• Strong attention to detail, organizational, and analytical skills.
• Good Microsoft Excel skills and experience working with ERP/accounting systems.
• Experience with MRI or another property management/accounting system is an advantage.
• Strong written and verbal communication skills, including the ability to communicate professionally with tenants/customers and internal stakeholders.
• Ability to work independently, manage multiple priorities, and meet recurring deadlines.
  
  

• The roots of the tree remind us to stay grounded and humble.
• The trunk represents the support we have for each other, making our team strong. But we also like to shake the tree!
• Churning up new ideas and positive change as the world around us grows.
• The fruit our tree grows reminds us to never stop growing, producing the best quality service for our clients.
• The treetop helps us reach higher, always stretching to new heights and goals.