Accounts Receivable Officer

Ready to play a key role in managing client accounts and cashflow within a fast-paced insurance environment?

The Opportunity

This is an exciting opportunity to join a trusted Australian brokerage, where you’ll play a key role in managing client accounts, collections, and cash allocations. The role offers hands-on exposure to end-to-end accounts receivable processes while working closely with brokers and internal finance teams!

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
  
  
  

• Build strong relationships with clients, their Accounts Payable Officers, and internal brokers to accelerate debt collection.
• Assist with daily cash allocations, investigate mismatched receipts, and liaise with stakeholders to facilitate adjustments, refunds, and credit notes.
• Support client refunds and insurer payments, including allocating refunds and processing payments accurately.
• Maintain and update the Insight customer ledger, ensuring contact details, communications, and onboarding of new clients are accurate.
• Liaise with brokers regarding invoicing errors, debtor reporting, and unallocated cash follow-up.
• Manage the accounts general inbox, generate monthly cashflow and invoicing reports, and assist with ad hoc projects as required.
  
  
  

• Minimum 3-5 years’ experience in collections/accounts receivable, ideally within insurance or financial services.
• Strong communication skills especially being proactive, outgoing, and confident in liaising with clients and internal stakeholders.
• Persistent, tenacious, and self-motivated with a proactive approach to problem-solving.
• Comfortable supporting the Accounts/Finance team with allocations, reconciliations, and reports.
• Proficient in Excel, Outlook, Teams, Word, and ideally exposure to Insight Insurance Software and MYOB Acumatica.
  
  
  

• Manila (BGC, Taguig): Australian hours (6 am–3 pm local time) with a hybrid setup after a 3-6 months onsite probation.