Accounts Receivable And Billing Coordinator

The Accounts Receivable and Billing Coordinator supports the delivery of accurate, timely and compliant billing and accounts receivable processes across Symbos. This role plays a key part in protecting revenue, supporting cash flow and maintaining strong customer relationships by ensuring invoicing, collections and customer data are managed to a high standard.

Key Responsibilities

Billing and invoicing

• Prepare, review and issue customer invoices and credit notes accurately and on schedule
• Manage manual invoices and customised billing requirements when required
• Upload invoices to customer and vendor portals and manage purchase order processes
• Maintain accurate billing records in line with Symbos policies and procedures
• Review customer contracts to ensure billing accuracy and compliance
  
  

Accounts receivable and collections

• Monitor accounts receivable ageing and follow up overdue accounts
• Prepare and issue account statements and collection notices as required
• Perform daily customer receipting and bank reconciliations
• Escalate delinquent accounts in line with internal processes
• Investigate and resolve billing discrepancies and disputes
  
  

Customer and stakeholder engagement

• Respond to customer billing enquiries in a timely and professional manner
• Maintain and action shared finance inboxes
• Liaise with internal stakeholders including Finance, Sales and service delivery teams to resolve billing matters
  
  

Systems and process support

• Set up new customers and maintain accurate master data in SAP
• Support billing and accounts receivable activities during month‑end close
• Assist with continuous improvement initiatives to improve efficiency, accuracy and controls
• Support system enhancements, testing and documentation where required
  
  

General

• Ensure compliance with internal policies, controls and mandatory training
• Contribute to a positive, collaborative finance team culture
• Undertake other finance‑related duties as required
  
  

Essential

Skills and experience

• Minimum 3 years’ experience in accounts receivable, credit control or a similar finance role
• Experience working in a high‑volume billing environment
• Strong numerical aptitude with excellent attention to detail
• Experience managing accounts receivable ageing and reconciliations
• Intermediate to advanced Excel skills
• Strong organisational skills with the ability to manage competing priorities
• Ability to work autonomously and as part of a team
  
  

Desirable

• Experience using SAP or similar ERP systems
• Exposure to vendor portals and automated billing systems
• Experience working in a shared services or commercial finance environment
  
  

Qualifications

• Certificate, Diploma or Degree in Accounting, Finance or a related discipline, or equivalent practical experience
  
  

About Symbos

Symbos partners with organisations to deliver AI‑led, human‑centred workforce solutions. Australian‑led with global scale, Symbos combines technology, operational excellence and a people‑first culture to help clients build connected, high‑performing teams.

Why join Symbos

• You’ll be part of a growing, Australian‑led organisation with a global delivery model
• Your work will have real impact, supporting revenue integrity and financial performance across the business
• You’ll join a collaborative, people‑first culture that values trust, learning and continuous improvement
• You’ll have exposure to modern systems and scalable processes, with opportunities to contribute to process optimisation
• Symbos offers a supportive environment where quality work, accountability and professional growth are valued
  
  

Back to job listing

---