Account Manager Freelance

Who We Are

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

As an Account Manager (Freelance), you’ll play a vital part in nurturing strong client relationships, fostering growth on existing accounts, and delivering top-notch work. You’ll be our go-to person, managing medium to large-scale accounts or juggling multiple accounts, and sometimes even independently handling brands within those accounts. This is a freelance opportunity to help us out, but if you’re looking for a permanent full-time position, we’d love to chat about that too!

Here’s What You’ll Be Doing

• Transform the client’s vision and needs into actionable business requirements, collaborate with project teams on deliverables, and keep client expectations in check.
• Build strong day-to-day relationships with Business Communication Leads and Marketers across various markets, ensuring we continue to grow our business and deliver exceptional results.
• Spot opportunities and new interests that clients might not see, helping to drive revenue and serve their business needs as their trusted digital advisor.
• Ensure that work is delivered within budget and manage invoicing in accordance with contract terms.
• Be a shining example of stewardship between the client and the agency, balancing account needs while avoiding unnecessary costs and negotiating essential expenses.
• Gather key client information and pass it on accurately to project teams to ensure effective project scoping.
• Anticipate potential client or revenue issues, proactively address them, and provide management with insightful advice.
  
  

Who you are:

• At least 2 years of relevant experience in a digital marketing communications role with local and international clients
• A solid understanding of technical audiences and industry demand chains
• A proven track record in developing client relationships and providing excellent service
• Experience managing teams that work cross-functionally within an organization
• You’re proactive, a self-starter, and an excellent communicator, both verbally and in writing
• Able to create clear and persuasive presentations with proficiency in Word, Excel, Outlook, and PowerPoint.
  
  

We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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