Job Description

Essential Responsibilities, Accountabilities & Results

  • Consult with On-Site Personnel and/or Client during the artwork development and pre-press

execution

  • Attend any pre-production meetings (or other meetings), when feasible, per On-Site

Personnel’s/Sales request or request of the Client

  • Respond in a timely manner to Clients
  • Establish a good and professional working relationship with our Client(s) and design firm(s),

engravers and printers

  • Communicate artwork issues with the client as well as internal and external stakeholders
  • Respond timely to requests of Client/On-Site Personnel /Sales and others
  • Document all critical and pertinent information that may impact quality
  • Participate in process improvement efforts and various production meetings to foster a positive

creative impact on the business

  • Verify technical supplied data is correct to supplied art
  • Manage project timelines
  • Communicate received and shipped art to On-Site Personnel/Sales and perform user functionality in

a Client’s database used for tracking artwork projects

  • Understand the Client’s process (deliverables, rework)
  • Communicate issues to Management
  • Order entry (ensure orders are complete and concise when delivered to production)

Educational & Experience Minimum Requirements

This position requires the following knowledge and skills:

  • High School Diploma or GED equivalent. Some College/Associate’s Degree preferred
  • 2-5 years’ experience preferred
  • Previous experience as a CSR in the print industry preferred
  • Experience in the design, print or production art industry
  • Full comprehension in reading work instructions and business memos
  • Proofreading skills required
  • Ability to work independently after initial training


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: Philippines City: Manila National Capital Region
Company Website: http://www.sgsco.com Job Function: Design & Creative Arts
Company Industry/
Sector:
Advertising Services

What We Offer


About the Company

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