Job Description

What You'll Be Doing

  • Assist in the implementation, monitoring, and support of security technologies across customer environments, including SIEM, EDR, Email/Web Security, and Cloud Security tools.
  • Support onboarding and integration of log sources, security controls, and endpoint solutions under the guidance of senior engineers.
  • Work collaboratively with the PMO and engineering team to contribute to successful delivery of security projects and tasks.
  • Respond to customer queries and escalations with professionalism and a focus on accurate, timely resolution.
  • Conduct initial troubleshooting, log analysis, and issue investigation across supported platforms.
  • Maintain high-quality technical documentation and contribute to service transition artefacts.
  • Participate in internal knowledge sharing, security research, and training initiatives.
  • Engage with customers in a professional and responsive manner to support ongoing service delivery.
  • Escalate complex issues appropriately and contribute to root cause analysis and resolution tracking.
  • Stay up to date on security best practices, emerging threats, and vendor technologies relevant to the role.
  • Stay abreast of emerging threats, techniques, and technologies to help evolve service offerings and maintain relevance in a fast-changing landscape.

Minimum Qualifications

What We're Looking For

  • 1–3 years of experience in Security Engineering or IT Support with a focus on cloud security
  • Strong understanding of cybersecurity principles.
  • Experience in implementing security controls and measures.
  • Knowledge of security compliance standards and regulations.
  • Ability to conduct security risk assessments
  • Exposure to: SIEM platforms (Splunk, Microsoft Sentinel, Rapid7 InsightDR, CrowdStrike NG-SIEM, Trend Vision One)
  • Endpoint protection tools (Microsoft Defender, CrowdStrike, Trend Cloud One)
  • Email/Web security platforms
  • Log source onboarding and event analysis
  • Windows and Linux systems, TCP/IP networking fundamentals
  • Understanding of key security concepts, threats, and frameworks (e.g. MITRE ATT&CK, NIST, CIS)
  • Experience with basic scripting or automation (e.g. PowerShell, Bash, Python) is an advantage
  • Actively working toward industry certifications (e.g. CompTIA Security+, Microsoft Security Fundamentals, Azure/AWS Cloud certs)


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Manila National Capital Region
Company Website: https://www.ateneo.edu Job Function: Cybersecurity
Company Industry/
Sector:
Higher Education

What We Offer


About the Company

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