Property Management Assistant

The Property Management Assistant serves as a key support partner to the Property Manager, providing administrative coordination and operational support to enhance the efficiency and effectiveness of the assigned property portfolio. This role is responsible for handling a wide range of administrative functions, including correspondence, scheduling, documentation management, reporting, and office coordination, while ensuring the confidentiality of sensitive and time-critical information.

The ideal candidate is a highly organized, detail-oriented, and self-motivated professional with strong communication, typing, and Microsoft 365 skills. They possess the ability to follow through and manage a wide variety of situations and administrative challenges, while successfully handling multiple tasks simultaneously to completion with minimal supervision.

Key Responsibilities:

• Administrative Support
• Provide day-to-day administrative assistance to the Regional Property Manager and team members to effectively manage assigned properties and communities
• Prepare, format, and maintain documents, reports, spreadsheets, presentations, letters, notices, rent rolls, forms, memoranda, and other correspondence as directed by the Regional Property Manager
• Organize and maintain electronic and physical filing systems, ensuring all property files are organized and kept up to date
• Assist with data entry, record keeping, document management, and timely processing of resident applications in accordance with company standards
• Complete new and ongoing projects, objectives, special assignments, and other tasks as directed by the Regional Property Manager and Upper Management/Owners
• Report back to the Regional Property Manager regarding the status, handling, and follow-through of property-related issues
• Communication & Correspondence
• Manage email communications and respond to inquiries professionally and promptly
• Respond to incoming calls and inquiries from residents, on-site managers, vendors, property owners, and other stakeholders as directed by the Regional Property Manager
• Draft, proofread, and edit business correspondence, reports, and meeting notes
• Serve as a point of contact for internal and external stakeholders
• Coordinate information flow between teams and departments
• Scheduling & Coordination
• Coordinate administrative activities and ensure assigned projects and objectives are completed on time
• Manage calendars, schedule meetings, and coordinate appointments
• Organize virtual and in-person meetings, including preparing agendas and meeting materials
• Monitor deadlines and follow up on action items as needed
• Microsoft 365 Administration
• Utilize Microsoft Outlook for calendar and email management
• Create and maintain documents using Microsoft Word
• Manage and analyze data using Microsoft Excel
• Develop presentations using Microsoft PowerPoint
• Support document sharing, version control, and file organization across Microsoft 365 platforms
• General Office Support
• Maintain confidentiality of sensitive company, resident, property, and business information
• Support process improvements and administrative efficiencies
• Participate in required training programs and professional development activities
• Direct, train, or provide guidance to other administrative staff as needed
• Perform other administrative duties as assigned

Required Qualifications:

• At least 1–3 years of experience in an Administrative Assistant, Office Assistant, Executive Assistant, or similar support role
• Prior experience in copywriting, or at least a high level of competency for letter writing, proofreading, creation of various items of print, etc.
• Advanced proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, and SharePoint)
• General proficiency in basic mathematical functionality and ability to apply concepts such as fractions and percentages, to practical situations
• Ability to manage and prioritize multiple tasks and projects with efficiency and accuracy with successful completion in a timely manner
• Ability to read, analyze and interpret documents and to respond effectively to inquiries or complaints
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Excellent written and verbal English communication skills
• Strong scheduling, coordination, and organizational abilities
• Above-average typing speed and high level of accuracy
• Proficient in business correspondence and professional email etiquette
• Strong attention to detail and ability to maintain confidentiality
• Strong problem-solving and interpersonal skills
• Self-motivated, proactive, and able to work with minimal supervision

Preferred Qualifications:

• Bachelors degree in Business Administration, Office Administration, Communications, or a related field (equivalent work experience may be considered)
• Experience supporting multiple stakeholders in a professional office environment
• Experience with calendar management for executives or leadership teams
• Familiarity with project coordination and meeting management
• Experience using collaboration and productivity tools within Microsoft 365 environments

• Free lunch meal, fruits, snacks, and drinks
• Onsite gym with a free professional instructor
• Weekly fitness activity and an annual fitness challenge where you can win up to Php 70,000
• Weekly engagement activities with prizes that are up to Php 3,000
• Free upskilling academy to improve your performance and skillset
• State-of-the-art facilities from toilets to your workstation
• Amenities such as sleeping quarters, game area, chat room, shower room