Job Description

Core Responsibilities:

  • Manage end-to-end prior authorizations, insurance verifications, and pre-op documentation for 4 assigned providers
  • Submit prior authorization requests for MAC and light anesthesia procedures accurately and promptly
  • Verify patient eligibility, coverage, and COB across commercial payers, Medicare, Medicaid, HMOs, PPOs, Workers Comp, and MVA
  • Gather clinical documentation and diagnostic imaging to satisfy medical necessity criteria
  • Schedule procedure cases in eCW to maintain adequate anesthesia day coverage across all 4 providers
  • Coordinate post-operative appointments only for the internal provider; omit post-op scheduling for the 3 outside providers who handle their own follow-ups
  • Maintain compliance with U.S. HIPAA guidelines and PHI protocols

Non-Negotiable:

  • Familiarity with insurance verification, benefits, and payer processes
  • Strong attention to detail and accuracy
  • Experience in healthcare accounts and prior authorization submissions, especially for surgical cases
  • Experience checking eligibility, coordination of benefits (COB), deductible, and coinsurance

Required:

  • Prior healthcare-related administrative experience, ideally in prior authorization or surgical scheduling
  • Experience with electronic medical records (EMR/EHR); familiarity with eClinicalWorks (eCW) is a strong advantage
  • Ability to compile and submit clinical documentation to satisfy medical necessity criteria
  • Working knowledge of CPT/ICD-10 coding as it relates to PA submissions
  • Ability to manage multiple provider accounts and a high-volume pipeline while consistently meeting daily quotas
  • Dependability and punctuality, particularly for the assigned overnight shift
  • Ability to maintain confidentiality and handle protected patient information appropriately

Preferred / Advantage:

  • Prior experience with MAC and light anesthesia surgical procedure authorizations
  • Prior experience in a pain management or specialty surgical scheduling setting
  • Free lunch meal, fruits, snacks, and drinks
  • Onsite gym with a free professional instructor
  • Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
  • Weekly engagement activities with prizes that are up to 3,000 PHP
  • Free upskilling academy to improve your performance and skillset
  • State-of-the-art facilities from toilets to your workstation
  • Amenities such as sleeping quarters, game area, chat room, shower room


Job Details

Role Level: Associate Work Type: Contract
Country: Philippines City: Manila Metro Manila
Company Website: https://linktr.ee/isupportworldwide Job Function: Healthcare Administration
Company Industry/
Sector:
Outsourcing and Offshoring Consulting

What We Offer


About the Company

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