Fundraising Content Officer

What we do

Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence.

In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people – helping those who need it most, regardless of who they are and what side of the front line they are on.

We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats.

Purpose

Fundraising Content Officers are responsible for producing content offerings and assets that fit donor interests and are aligned with operational needs on specific contexts, regions or thematic files to support efforts to engage with donors and secure or maintain their support for the organization.

Accountabilities & functional responsibilities

• Produces emergency, thematic and context materials and content for donors and prospects to secure effective, flexible and stable income for ICRC’s mission; this includes leading or contributing to the development of fundraising products by crafting or packaging written assets/materials, audio-visual content, institutional key messages, and event collaterals designed to attract, acquire and retain donor funding for ICRC activities linked to a specific thematic, a context, a programme or a combination thereof.
• Produces specific appeals, funding proposals, briefing documents and reports that meet donor requirements and support donor engagement plans.
• Keeps available and up-to-date financial and non-financial information on assigned contexts or thematic or other files, and regularly keeps track of pertinent ICRC activities and humanitarian and political developments. Serves as the focal point and provides advice or other input on these files, as needed.
• Sources information from internal reporting tools, platforms and coordinates content production with subject-matter experts at headquarters and/or in delegations. Drafts, edits and proofreads fundraising content assets to ensure adherence to institutional frameworks, policies and editing guidelines.
• Adapts the narrative content and presentation of content assets to the requirements and expectations of target donor audiences.
• Leads specific projects to produce content packages for specific donors or on assigned contexts or thematic priorities.
• Contributes to fundraising in emergencies by producing emergency updates or appeals, in coordination with the REM and OPS teams concerned.
• Provides coaching support to new Fundraising Content Officers and contributes to their onboarding or training programmes, as needed.
• Coordinates with the Fundraising Publication team on content production and publication processes.

Our values

• At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

Reports to (role)

• Head of Emergency and Thematic Content or Head of Context Content  

People management responsibilities

No

Scope & impact

• Remit: global.
• Reporting covers all contexts in the world. Distribution of the reports is for any donor around the world, including governments, intergovernmental organizations, and private entities and individuals.

Relationships

• Internally, interacts with other members of the Fundraising Content team and the wider Resource Mobilization Division, and with specific focal points within métiers, Operations regions and other headquarters teams, and/or delegations.

• No external relationships.

Certifications / Education required

• University degree or advanced certification.
• A masters degree in communications, international relations, journalism, or any other related fields is an asset, but not a strict requirement
• High level of proficiency in English; French, Spanish or Arabic an asset.

Professional experience required

• Ideally at least five (5) years of professional experience, but less experienced candidates with strong profiles are also welcome to apply
• Proven experience in writing in the English language, preferably as a communication professional, writer or researcher.
• Proven experience in analysing and synthesizing large amounts of information.