Business Operations Analyst

Group Overview:

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

About Parameta Solutions:

Parameta Solutions, the data and analytics division of inter-broker dealer TP ICAP, is a leading global provider of OTC Market Data. From pre to post trade, their solutions help clients manage complex markets more effectively.

In May 2022, the firm became an FCA authorized benchmark administrator. This license has allowed the company to take on administration of the nine TP ICAP interest rate swaps benchmarks that were previously administered by Moorgate Benchmarks. In April 2023, the firm was also approved as an ESMA authorised benchmark administrator, making it the first IDB to administer OTC benchmarks and indices across Europe AND the UK.

Central to Parameta’s purpose is partnering with clients to create true value. The team is focussed on helping clients navigate changing market conditions, not only by providing world-class proprietary data but also the analysis and insight that will fuel their strategies.

Role Overview:

The role requires to capture data from certain sources throughout the day covering specific cut times from several broker desks across all brands such as PVM/TP/ICAP as well as covers the first level support for client and distribution list requests either from clients or brokers. In addition, support our Sales team with knowledge around E&C information such as data, one-pagers or general information about the client and assist our Data Product team on tasks.

Role Responsibilities as to Price Reporting / Data Quality Analysis

• Capturing data at various timestamps to prepare forward curves throughout the day for client purposes

• Compiling forward curves by utilising different broker input channels

• Publish data via several ways of distribution channels to the client with particular attention to deadlines in place

• Liaising with respective broking desks to cross check/validate potentially erroneous and/or delayed data

• Assist the Parameta Data Quality team by investigating and validating internal requests covering E&C data to iron out errors

• Data analysis / fault diagnostics – also on historical data

• Responsibility for ensuring that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility

• Be compliant with operational risk requirements (e.g. cultural behaviours, security policies and regulatory requirements)

• Complete any mandatory training by the required deadlines

• Act with integrity and due skill, care and diligence in carrying out your duties.

Responsibilities as to Client and Sales/Data Product Support:

• First line support of client enquiries especially during morning hours
• Act as the person of contact for OTC Oil, Gas, Coal & Environmental derivatives in Singapore and assist the Data Product Team in London/Vienna on side tasks to help grow the E&C business
• Managing different types of requests related to the distribution lists of all E&C related broker reports
• Support sales by submitting vital information gathered from brokers or client requests
• Adhering to our company’s KYC policy for registrations

Experience / Competences:

Essential

• Strong proficiency with Microsoft Excel and corresponding data analysis capabilities
• Understanding the use of OTC data within the Energy & Commodity and financial markets, including the instruments required for the various businesses
• Keen attention to details and excellent problem-solving skills
• Client focused, open & communicative
• Confident working independently but aware when to ask for assistance or escalate
• Good resilience when things get heated
• Working consistently within established timelines and accurately tracking all tasks to timely completion
• Ability to work to demanding targets and deadlines while maintaining a high degree of personal/team organization and focus

Desired

• Proactive attitude and willingness to handle issues
• Very good knowledge of spoken and written English
• Well organized and efficient
• Aptitude and enthusiasm to be open for continuous improvement with regards to new systems/software and the ability to comprehend amendments to an existing working approach

Job Band & Level

• Professional / 5

#LI-Hybrid #LI-ASSO

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. 

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