Job Description

Schedule: Monday - Friday (04:00 AM - 07:00 PM PHT) (Rotating Roster)

What are we looking for?

Skills Required

  • 5 years experience in the ICT industry.
  • Microsoft Azure, Windows Server Administration, M365 Certifications or working towards.- Windows server administration (Active directory, GPO management, Standard services - DNS, DHCP, Certificate administration, user onboarding-offboarding, PowerShell scripting)
  • M365 Administration (Exchange, Teams, OneDrive, SharePoint, eDiscovery/Auditing, Retention policies, Intune, Purview)
  • Experience in design, deployment and managing hypervisors (vSphere and Hyper-V)
  • Demonstrated experience in the use of technical resources in the support of enterprise systems.
  • Demonstrated ability to work within an environment of competing priorities with strict deadlines and the capacity to share knowledge within the team
  • Effective interpersonal and written communication skills- Strong organisational and time management skills.
  • Be well aligned and exhibit WesTracs SPARC values of Safety, Pride, Accountability, Respect and Customer

What will you do?

  • Live the Values - Leads by example everyday through actions, behaviours and decisions
  • Maintaining and ensuring high availability of enterprise-wide virtualization systems and compute chassis environments e.g. vSphere, Hyper-V.
  • Administering, configuring, and supporting of enterprise shared business systems including active directory, storage, backups, monitoring, identity management, messaging, etc.
  • Deployment, managing and maintaining M365 applications, Intune and the Azure environment ensuring adherence to license management.
  • Administer and provision Intune policies to various business applications and devices.
  • Ensure hardware is running well using monitoring software.
  • Administer and fine tune backup, testing and restore process for on-premises and cloud backups.
  • BAU issue resolution using existing ticketing system and be part of after-hours on-call roster.
  • Effectively design, deploy and maintain infrastructure for WesTracs Data Centres.
  • Build and keep current, relevant IT infrastructure system documentation, policies and procedures including Disaster Recovery Plan.
  • Reporting on IT infrastructure operations to allow fine-tuning and optimising of the IT Infrastructure
  • Provide internal expertise to the business queries, operational projects and helpdesk tickets of Systems Engineering related issues, systems, processes and data. Analyse the tickets/incidents raised to identify key themes to educate the Service Desk (training or providing documentation) in the respective assigned functional area(s) to increase the number of issues resolved at Service Desk.
  • Ensure all proposed changes/fixes proposed and implemented by the external support service provider and/or other internal teams are aligned to WesTracs IT principles and are sustainable/supportable.
  • Collaborate with the other IT teams to ensure end-to-end support coverage across all changes, break/fixes and continuous improvement initiatives.

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Get the amazing chance to work for our client --- Australias top supplier of office products for small and medium-sized businesses, students, and households, with a nationwide presence and over 3 billion dollars in revenue.

#JoinConnectOS #ConnectOSCareers #ConnectOSNonTech

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: Philippines City: Mandaluyong
Company Website: http://www.connectos.co Job Function: Engineering
Company Industry/
Sector:
Outsourcing and Offshoring Consulting

What We Offer


About the Company

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