Sales Operations Coordinator AU IT Services Hybrid

Key Responsibilities

Sales Operations & Order Management

• Manage end-to-end contract-to-order processing using ServiceNow and ERP systems
• Ensure accuracy and completeness of sales documentation prior to order entry
• Validate sales data and ensure compliance with pricing policies and contractual agreements
  
  

• Act as a key point of contact for internal sales teams and external customers
• Provide updates on order status, delivery timelines, and resolution progress
• Manage service requests (e.g., address changes, corrections) through workflow systems
  
  

• Collaborate closely with Sales, Shared Services, Finance, and Operations teams
• Support smooth communication between departments with competing priorities
  
  

• Support reporting and tracking using advanced Excel and data tools
  
  

• 2-3 years of experience in a Sales Support role
• Background in Finance, Contract Management, Sales Operations, or Administration (preferred)
• Experience using Service Now is highly advantageous
• Background in finance or contract management preferred
• Advanced Excel and reporting skills
• Demonstrates the ability to take ownership of problems and see them through to satisfactory conclusions.
• Exceptional Customer Satisfaction skills for internal & external customers.
  
  

• Hybrid
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA
  
  

• Be part of a global organization driving innovation and transformation
• Work in a collaborative, supportive, and high-performance culture
• Exposure to cross-functional teams and complex operational systems
• Opportunities for growth, learning, and career development
• Flexible and diverse working environment