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Trading Client Experience And Escalations Expert

Talentmate

Philippines

31st October 2026

2610-39215-2

Job Description

Hytech in the Trading Team is seeking a Complaint Officer to serve as a trusted bridge between clients and the front-end team. The role requires strong English skills and familiarity with MT4/MT5 trading platforms.

You will investigate concerns, identify optimal resolutions, and help improve processes to enhance client experience. This position is based in the Philippines, with clear communication to clients and internal teams.

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	Philippines	City:	Mandaluyong National Capital Region
Company Website:	https://www.hytechc.com/	Job Function:	Customer Service
Company Industry/ Sector:	Securities and Commodity Exchanges

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