The Senior Document Controller provides support to the global BMS team in ensuring that key business and project documents like contracts, contract variations, project data sheets, project management plans, CVs and similar are registered, reviewed, audited and available in accordance with the requirements of Business Management Systems.
The Document Controller is responsible for registering documents, retrieving documents, reviewing reports/registers/business systems for non-compliance issues, providing reports and communications designed to facilitate provision and registration of key business documents.
Key Responsibilities
Maintain SMECs key business and project documents such as, but not limited to, contracts, contract variations, project data sheets, project management plans, employee CVs, etc. by:
Uploading or registering documents provided by users;
Ensuring that the document control QA/QC requirements are met;
Maintenance of accurate metadata and document attributes on all documents;
Retrieval and provision of documents as needed;
Maintaining access to key business document registers, systems and databases;
Liaise and communicate with SMEC personnel to obtain required documents;
Heavily involved in preparing reporting and analysis on document registers and compliance for key stakeholders, such as:
SMEC Project Document Compliance Report
SJ PDS Compliance Report
PM Competency Report
ANZ Audit Report Summary
Perform desktop audits of projects to identify system gaps and assess compliance with BMS procedures
Provide feedback to business unit managers and individual users on missing and required documents.
Facilitate resolution of document control related issues and requests in a timely manner, including but not limited to: Knowledge Management, Competency Platform, Contracts, PDS, Audits, Employee CVs
Act as the administrator of the following libraries:
Knowledge Portal
Competency Platform
Project Data Sheet
Contracts Library
Audit Site
Opportunity and Project Workspaces
Other central document libraries
Liaise with internal team members or other functional groups to address unresolved issues.
Identify and suggest possible improvements on internal processes.
Conduct business process review and analysis of key processes to deliver more efficient solutions that will add value to the business
Other tasks related to SMECs document registers and document compliance processes as required.
Key Qualifications, Knowledge, Skills And Experience
Candidate must possess at least a Bachelors/College Degree.
With at least five (5) years solid working experience in document management role.
Proven experience in maintaining Document Control System/ Project.
Able to demonstrate familiarity with document control systems and processes
Excellent software skills (MS Office, SharePoint, Document Control Management Systems), preferably with experience in PowerBI
Proven ability to work independently and as a team member and to prioritize own workload to meet tight deadlines
Excellent interpersonal and teamwork skills; Effective stakeholder management skills
Desire and willingness to learn and work in a dynamic environment
Experience with International Operations or a Global Shared Service environment a distinct advantage
Excellent written and oral English language communication skills
Experience in an engineering project environment is advantageous
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
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