Senior Data Center Infrastructure Engineer

Your Role

• Serve as a Subject Matter Expert (SME) for large-scale infrastructure operations, sharing expertise, documenting best practices, and conducting root-cause analyses for high-impact or recurring incidents.
• Lead incident management, response coordination, troubleshooting, and proactive customer communication during system outages and production incidents.
• Facilitate regular sync-up meetings with stakeholders to communicate updates, clarify issues, and gather customer feedback.
• Analyze and report operational metrics to drive informed decision-making and continuous process improvements.
• Develop and enhance operational tools and automated solutions to increase efficiency and reduce operational overhead.
• Document comprehensive operational procedures, configurations, and environment setups.
• Identify and eliminate operational toil by automating repetitive tasks and optimizing processes.
• Train junior engineers in different subjects of expertise.
• Participate in a 24x7 shifting rotation.

Your Qualifications

• Bachelor’s degree in Information Technology, Engineering, or a related field.
• Minimum of 5 years’ experience supporting critical, high-availability production environments with a strong focus on automation and operational improvements.
• Minimum of 5 years’ experience with at least 1–2 tools per domain:
• Linux Systems Administration: RHEL, CentOS, Ubuntu, or similar Unix-based OS
• Version Control: Git, GitHub, GitLab
• Networking: Core networking principles, load balancing, reverse proxies (e.g., Nginx), software-defined networks (SDN), DHCP, DNS

Plus Points if you have:

• Relevant certifications in key skills (e.g., CKA, CKAD, AWS Certified)
• Experience working in collaborative, cross-functional teams within structured processes that follow modern DevOps practices and workflows.
• Proven ability to drive operational efficiency through automation, using languages such as Bash and Python to streamline workflows, reduce manual toil, and improve system reliability.