Outbound Verification Specialist Hybrid Ortigas Night

• Salary: Day 1 HMO coverage with free dependent
• Type: Full Time
• Region: International
• Town/City: Mandaluyong, National Capital Region
• Posted: 10/02/2026
• Listed in: Administration & Secretarial
• Reference: JOB-1770669178_1770701125
  
  

Job Description

Technology that quietly runs the global real estate ecosystem.

MRI Software operates at the center of the global real estate ecosystem, delivering technology that supports how properties are leased, managed, and regulated worldwide. Beyond software, the organization enables large-scale decision-making by ensuring data integrity, compliance confidence, and operational transparency across residential and commercial portfolios.

Being part of this environment means contributing to systems that real estate leaders rely on when assessing risk, onboarding talent, and maintaining trust across markets. For professionals in verification and compliance, it offers hands-on exposure to enterprise-level workflows, global standards, and the inner workings of one of the most influential platforms in property technology today.

Job Description

As an Outbound Verification Specialist, you will conduct reference and verification calls, validate housing and employment records, manage documentation, and ensure compliance accuracy-playing a critical role in delivering reliable background check outcomes for enterprise real estate clients.

Job Overview

Employment type: Full-time

Shift: Night shift | 8:00 AM - 5:00 PM CT (5 days a week; may include a weekend day), Consecutive off

Work setup: Hybrid, Megatower, Ortigas

Exciting Perks Await!

• Day 1 HMO coverage with free dependent
• Competitive salary package
• Night differential pay to maximize your earnings
• Hybrid work arrangement
• Prime office location in Ortigas (easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (eligibility and approval subject to bank assessment; available to account holders with minimum of 6 months company tenure)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati)
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used at your discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment
  
  

The Qualifications We Seek

• Up to 5 years of relevant experience
  
  

Technical Skills

• Administrative data entry
• Multi-channel customer support
  
  

Soft Skills

• Strong sense of accountability
• High accuracy and precision
• Customer service-oriented mindset
  
  

Your Daily Tasks

Outbound Verification & Calls

• Make outbound reference calls for background checks
• Verify current and former lease arrangements
• Verify current and former employment information
• Obtain additional information from clients and applicants
• Contact landlords, property managers, HR departments, and supervisors
• Follow up on unanswered calls via voicemail or email
• Escalate unresponsive or incomplete verifications according to process guidelines
  
  

Data Collection & Documentation

• Accurately enter verified information into internal systems or client platforms
• Upload, organize, and label supporting documents (emails, forms, call notes)
• Collect, review, and cross-check documents against provided records and databases
  
  

Quality, Accuracy & Compliance

• Demonstrate high attention to detail and maximum accuracy
• Review entries for accuracy prior to submission or closure
• Flag discrepancies, red flags, or unverifiable data
• Follow strict verification scripts, compliance checklists, and confidentiality standards
• Ensure all records meet audit and compliance requirements
  
  

Performance, Training & Collaboration

• Maintain and meet operational metrics and SLAs
• Manage workload queues to prioritize urgent or aging cases
• Track personal performance against KPIs
• Attend ongoing regulatory, compliance, and process training
• Apply updates to verification procedures or client requirements
• Participate in refresher training, system updates, and quality coaching
• Assist teammates during peak volumes and support special verification requests
• Contribute to process improvements or documentation updates when assigned
  
  

Welcome to Emapta Philippines!

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry leaders, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.

Apply now and be part of the #EmaptaEra!

Apply for this job

---