Schedule: Monday to Friday (06:00 AM-03:00 PM PHT)
What are we looking for?
Skills Required
Degree in medical or office administration a plus
2+ years’ experience in a reception, administration, clerical, or similar role
Experience with Medical Practices Software such as Best Practice, Pracsoft, Practice Hub or similar
Experience with Medical Accounting and Clinical Software such as Mediflex or similar
Competency with MS Office Suite
What will you do?
Patient Communication: Effectively communicate with patients via phone, email, and virtual platforms. Schedule appointments, handle inquiries, and provide necessary information to patients in a courteous and empathetic manner.
Appointment Management: Coordinate and manage patient appointments, ensuring accurate scheduling and efficient utilization of clinic resources.
Data Entry: Maintain accurate and up-to-date patient records and appointment schedules in the clinics practice management software.
Documentation: Prepare and process necessary medical forms, insurance claims, and other documentation to support the clinics operations and compliance requirements.
Billing and Payments: Assist patients with billing inquiries, process payments, and work closely with the billing department to ensure accurate financial transactions.
Telehealth Support: Facilitate virtual appointments by assisting patients with technical setup, troubleshooting, and ensuring a smooth telehealth experience.
Collaboration: Collaborate with the clinics medical and administrative teams to ensure seamless patient care, accurate information flow, and efficient operations.
Maintain Confidentiality: Adhere to strict patient privacy regulations (APP or HIPAA) and maintain the confidentiality of patient information..
Join the awesome team and enjoy these benefits & perks:
Officebased
Medical, Dental Coverage and Life insurance from day 1 of employment
2 HMO dependents upon regularization
Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
Competitive salary package and annual appraisal
Financial Assistance Program
Mandatory Government Benefits and 13th Month Pay
Regular Company Events, Work Life Balance, and Career growth opportunities.
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Our client is a modern, community-focused medical practice delivering high-quality, holistic primary care with minimal waiting times. Operating as a mixed-billing clinic, it is supported by experienced GPs and offers a broad range of services including chronic disease management, mental health care, skin cancer checks, pre-employment medicals, and men’s and women’s health services. Based in Queensland’s Northern Beaches, the practice provides a supportive, well-equipped environment focused on both patient care and clinician satisfaction.
#ConnectOSCareers #JoinConnectOS
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
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