Digital Monitoring Support Associate

Department

Operations

Employee Type

Regular

Position:Digital Monitoring Support

Reports to:Deputy Lead of Media Planning

Position Overview

The Digital Monitoring Support is responsible for monitoring ad placements by capturing photo and video documentation as proof of playback to ensure compliance with client and internal reporting requirements. The role primarily involves field-based work supporting indoor and outdoor LED displays and large-format displays (LFDs). The position is also responsible for compiling the files and newspaper used in monitoring ad placements.

Duties And Responsibilities

• Check, organize and compile the captured files ensuring to capture all scheduled ad placements for monitoring.
• Basic photo and video editing (Photo cropping and Video trimming).
• Organize newspapers used in monitoring ad placements.
• Report with internal teams for LED displays issue during monitoring hours (Ex. Black panels, discoloration, no display, etc.).
• Submit the organized and compiled files to key person that creates the COP and POP documents.
• Ensure compliance with company SOPs, safety standards, and regulatory requirements.
• Respond to technical incidents and service calls within defined SLAs.
• Monitor ad placements for indoor and outdoor LED displays, LFDs, and other Summit outdoor digital inventories.
  
  

• Bachelor’s degree or technical certification in Advertising, Photography or any related fields.
• At least 1–3 years of experience in digital displays or DOOH operations.
• Hands-on experience with camera for photo and video captures.
• Basic photo and video editing skills.
• Working knowledge of LED displays issues.
• Willing to do field work, night shifts, overtime, and on-call support when necessary.
• Physically fit and able to work in outdoor environments.