Dental Collections Specialist

Job Description:

• Collect outstanding balances from insurance companies.
• Investigate and resolve denied or underpaid claims.
• Submit appeals and reconsideration requests for denied claims.
• Review Explanation of Benefits (EOBs) and identify discrepancies.
• Communicate with insurance companies and dental offices regarding account status.
• Identify denial/ rejection patterns and implement corrective policy for future prevention.
• Accurately document all collection efforts, payment arrangements, and disputes.
  
  
  

• 1-2 years of Dental Collection or Billing experience.
• Familiarity with insurance policy types- PPO, HMO, Medi-Cal (preferred but not required).
• Ability to navigate Healthcare Practice Management systems (preferred but not required).
• Strong accuracy, attention to detail, and time management skills.
• Data entry skills (40 WPM or better).
• Ability to work with and maintain confidential information.
• Able to work from home with a reliable internet connection.
• Willing to work in shifting schedules, mostly night shift.
• Able to work from home with reliable internet and a backup connection.
  
  
  

• Maternity & Paternity Leave
• Medical / Health Insurance 
• Paid Holidays 
• Paid Vacation Leave 
• Paid Sick Leave
• Work from Home
  
  
  

• Equipment/ company computer is provided
• Php 1,000 Rice Allowance
• Php 1,000 monthly bonus upon regularization
• HMO upon regularization