Customer Business Development Specialist Central Visayas

Key Responsibilities

• Account Leadership & Stakeholder Management
• Independently manage assigned key account with minimal supervision
• Build and sustain strong relationships with key influencers of assigned account/branches
• Establish effective collaboration with internal stakeholders (Business Units, Marketing, and support teams)
• Sales Delivery & Financial Accountability
• Drive achievement of channel targets: 100% delivery of sales targets across assigned areas/branches and business units
• Ensure efficient spend of trade investments in area of responsibility, within agreed ROI
• Account Execution & Business Growth
• Lead monthly account/branch engagement to drive sell-in and execution of:
• Category initiatives, trade programs, and promotions
• New product launches and pipeline initiatives
• Pricing updates, delivery schedules, and company policies
• Monitor and manage:
• Inventory levels, stock availability, and offtake performance
• Execution and evaluation of in-store programs, on time and in full
• Identify growth opportunities and address gaps in availability, presence and execution: drive win in-store for Unilab products vs competition
• Cross-Functional Collaboration & Enablement
• Partner with Business Units and Marketing Divisions to:
• Align on brand initiatives, promotions, pipeline products, and pricing changes
• Resolve brand, operational, and account/branch-related issues
• Coordinate support for trade activities (e.g., display rentals, promo requirements)
• Provide timely and accurate account/branch insights, including:
• Offtake, inventory, and delivery performance
• Inputs to sales forecasts and planning (via Mercury Stock Transfer)
• Competitor activities
• Feedback on account policies, guidelines, and compliance
• TPA Coordination & Capability Building
• Work closely with TPA Operations Managers to ensure:
• Delivery of expected output from third-party branch merchandisers
• Strong execution of trade and merchandising programs across branches
• Support capability development by:
• Providing training inputs and enabling materials for field teams
• Developing data-driven, persuasive selling tools for use in account engagement
  

• Bachelor’s degree in any four-year course.
• At least 3–6 years of relevant work experience in Key Account Management.
• Experience in managing Mercury Drug branches is a strong advantage.
• Strong skills in Key Account Management, Negotiation, Influencing, and Business Presentations.
• Currently based in Central Visayas, preferably Cebu, or has significant work experience in the region.
• Demonstrates strong relationship-building, communication, and stakeholder management skills