CSR-Voice Account

Primary Duties And Responsibilities

• Connect with clients to build strong relationships, deliver excellent customer service, and create raving fans of the business.
• Establish genuine rapport with customers and proactively identify their needs and concerns.
• Resolve customer issues completelyideally within a single call.
• Provide timely feedback and escalate issues when necessary to customer service executives.
• Stay informed about the latest company updates, products, and services.
  
  

• At least a High School Graduate (Old Curriculum) or Senior High School Graduate
• Excellent spoken and written English communication skills
• With or without BPO experience can apply
• Willing to work in an office-based setup
• Willing to work in Paragon Plaza, Mandaluyong
• Can start immediately
• Amenable to night shift and weekend schedules
  
  

• Career advancement opportunities
• A fun and engaging work environment
• Rewards and recognition programs
• Monthly performance incentives