Job Description

Job Description:

  • Gather required enrollment documents from new clients.
  • Assist in completing enrollment forms.
  • Maintain accurate and current client information using spreadsheets and/or online databases.
  • Respond to general inquires as the in-house knowledge source on client’s enrollment particulars.
  • Identify and report issues to appropriate departments and management leadership.
  • Build and improve working relationships with insurance company enrollment staff.
  • Maintain confidentiality of client information by adhering to strict, established regulations.
  • Follow teams and/or client’s proper procedures, policies, and methodologies as instructed.
  • Alert client of new regulations, expiring certificates, reapplications and deficiencies in enrollment requirements.
  • Conduct presentations and engage in occasional client interactions, as needed.
  • Follow team and/or client’s proper procedures, policies, and methodologies as instructed.
  • Performs other related duties as necessary or assigned


Minimum Qualifications:

  • Credentialing Experience in a BPO is preferred, but not required
  • Understanding of and/or experience in the US Healthcare industry is preferred, but not required
  • Adept in both spoken and written English
  • Proficient in MS Word, MS Excel, Windows file navigation
  • Detail-oriented
  • Amenable to work graveyard or shifting schedules
  • Able to Work From Home, must have a reliable internet connection


Perks and Benefits:

  • Maternity & Paternity Leave
  • Government Contribution (SSS, Pag-ibig, Philhealth)
  • 13th Month Pay
  • Paid Holidays
  • Bereavement Leave 
  • Paid Vacation Leave 
  • Paid Sick Leave
  • Work from Home


Others:

  • Equipment/ company computer is provided
  • Night shift differential pay
  • Php 1,000 De Minimis
  • Php 1,000 monthly bonus upon regularization
  • HMO upon regularization


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Mandaluyong National Capital Region
Company Website: https://www.facebook.com/VectorOutsourcingSolutionsPhil Job Function: Healthcare Administration
Company Industry/
Sector:
Outsourcing and Offshoring Consulting

What We Offer


About the Company

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