Application Support Engineer

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will be filled with dynamic problem-solving, collaborating with team members, and ensuring the smooth operation of software applications. You will play a vital role in maintaining system integrity and providing support to users, contributing to the overall efficiency of business processes. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Analyze and troubleshoot application issues to ensure minimal downtime. - Document and communicate findings and solutions effectively to stakeholders. - Assist in the development and implementation of best practices for application support. - Provide training and support to end-users to enhance their understanding of the systems. Professional & Technical Skills: - Required Skill: Expert proficiency in Microsoft SQL Server. - Additional Good To Have Skills: Experience with Microsoft PowerShell. - Strong understanding of database management and optimization techniques. - Experience in writing complex SQL queries and stored procedures. - Familiarity with data backup and recovery processes. - Ability to work with various database tools and technologies. - IT Ops experience (database admin) - SQL scripting (for Chevron IFL’s Head Office and Back Office) - PowerShell Automation scripting (currently maintained jobs of Chevron IFL) Additional Information: - The candidate should have minimum 1 year of experience in Microsoft SQL Server. - This position is based at our Manila office. Minimum 1 year(s) of experience is required