AI Content Integration Intern

Summary

JOB DESCRIPTION

This internship is an exciting opportunity for students who want to grow their skills in AI development, data analysis, and troubleshooting innovation. You will gain hands‑on experience working with real knowledge assets, content workflows, and AI techniques used in modern information systems. Throughout the internship, you will deepen your technical abilities, learn how AI can enhance real‑time information retrieval, and collaborate with experienced team members who will guide your learning. This role offers meaningful exposure to AI pipelines, secure development practices, and practical solution‑building—allowing you to make valuable contributions while developing skills that support your long‑term career growth.

In This Role, Your Responsibilities Will Be:

• Preparing and validating KBA source files, ensuring documents follow required templates before conversion.
• Converting MS Word KBAs into Markdown while applying project‑specific formatting and structural standards.
• Reviewing and editing Markdown and HTML outputs to correct automated conversion issues, ensuring accuracy in headers, lists, tables, images, and code formatting.
• Maintaining high accuracy by aligning converted documents with the original PDF model and cleaning unnecessary syntax.
• Applying logical segmentation (chunking) to break down content while preserving key procedures, steps, and contextual relationships for AI processing.
• Populating grounding headers, ensuring proper vectorization, and preparing documents for seamless ingestion into the AI system.
• Reviewing and refining AI‑generated evaluation prompts, adjusting or removing unclear or inaccurate prompts to ensure content reliability.
• Ensuring strict adherence to confidentiality protocols when handling proprietary and sensitive documents.
  
  

Who You Are:

You learn quickly when facing new challenges and adapt effectively to changing expectations. You pay close attention to detail, ensuring accuracy and consistency in every task. You communicate clearly, collaborate well with others, and seek feedback to continuously improve your work. You think critically when solving problems, apply logic to organize complex information, and bring a mindset focused on creating high‑quality, reliable outputs.

For This Role, You Will Need:

• To be currently pursuing a degree in Computer Science, Information Technology, Technical Communication, Linguistics, or a related field.
• Comfort working with Markdown, including headers, tables, lists, images, and code blocks.
• Ability to break down long technical documents into clear, logical segments that support AI processing.
• Basic familiarity with HTML and CSS, especially when addressing formatting issues for tables and images.
• Experience using MS Word Styles and Templates when resolving source‑file formatting inconsistencies.
• Strong attention to detail and a knack for identifying formatting or structural errors.
• Efficiency in managing workloads while maintaining accuracy and high‑quality output.
• Flexibility and openness to learning the SMS5 interface and related project tools.
• Strong written and verbal English communication skills for coordinating with SMEs and reviewing technical content.
• Consistent adherence to confidentiality practices when handling proprietary materials.
  
  

Preferred Qualifications That Set You Apart:

• Experience working with Markdown‑ or HTML‑based content.
• Exposure to AI concepts such as chunking, grounding, vectorization, or prompt engineering.
• Experience in technical writing, content migration, or web content management.
• Curiosity about developing solutions using existing tools and structured content processes.
  
  

Our Culture and Commitment To You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

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