Sales Operations Director

Job Type

Full-time

Description

Responsibilities:

• Own day-to-day operational execution across multiple business lines, including Sales and Support
• Lead and develop large teams (historical experience managing 100+ headcount)
• Build operating rhythms and performance management systems (weekly scorecards, pipeline hygiene, QA/coaching loops, capacity planning)
• Partner closely with the BU Head to translate strategy into execution, and remove operational bottlenecks)
• Implement and continuously improve an AI-native sales operations stack (tools, workflows, automation, enablement)
  
  

• More than 5 years of relevant leadership experience
• Proven experience managing 100+ person teams
• Experience overseeing sales+support operations and multiple business lines
• Based in Manila (or able to work Manila hours) with strong cross-functional collaboration skills.
  
  

• Strong background in selling into the US market or operating within US companies, preferably software or AI companies
• Demonstrate track record driving outcomes in the US marker (pipeline, bookings, retention, CSAT)
• Fluent usage of an AI- native sales tech stack
• A passionate sales leader with strong coaching and execution discipline
• Proven track record operating in the US market