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Customer Service Associate

Talentmate

Philippines

10th September 2026

2609-37598-73

Job Description

Respond to client inquiries via phone, email, and in person
Maintaining a positive, and professional attitude towards customers at all times.
Handling day-to-day customer inquiries, requests, and concerns.
Responding promptly to customer inquiries.
Keeping records of customer interactions, transactions, comments, and complaints
Follow escalation protocols for unresolved or high-priority issues.
Recording all client interactions and resolutions accurately in the CRM system
Maintain confidentiality of customer data and comply with privacy policies

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	Philippines	City:	Mandaluyong National Capital Region
Company Website:	http://globalquestconsulting.com	Job Function:	Customer Service
Company Industry/ Sector:	IT Services and IT Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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