Job Title

Contract Loading Associate

Department

Operations

Location (primary)

Targu Mures/Hybrid

Reports to

Contract Support Team Leader

Working within the Contracting Operations Team this is an entry level role focused on providing administrative support to the global commercial contracting teams and ensuring efficient and accurate entry of supplier contract information into the company database system(s) within agreed service levels.

Contract Loading Associates must have a strong eye for detail, be able to work independently and to follow processes and procedures to deliver excellent, error free loading.

How you will make an impact…

Responsibilities include but not limited to:

• Enter new supplier contracts for sale into the company database system(s).
• Enter updates and amendments to existing contracts within the company database system(s).
• Calculation of costs rates using basic maths.
• Ensure highest standard of accuracy of entry by undertaking a self-check of work entered with the aim to achieve a ‘zero error rate’.
• Ensure that all turnaround times are met as per department SLA.
• Always follow the department processes and procedures.
• Raise queries for any contract details that appear incorrect or do not follow standard or agreed processes and procedures.
• Liaise with internal Contract Managers by voice or email communication as necessary to resolve all contract related queries.
• Assist supplier partners with any requests in a timely manner and a polite and professional manner.
• Provide feedback on where you identify any blockages within your day-to-day workflow.
• Complete all work-related tasks as allocated by Team Leader or Department Manager.
• Attend presentations and training as required to upgrade knowledge and skills.
• Accurately complete any reports as required across the department.
• To offer general support to other team members and to other departments if needed.
• Achieve targets and objective as provided to you on weekly, monthly, or annual basis.

• Fluency in spoken and written English (required)
• Experience working in a data entry/administration environment (preferable)
• Amenable to hybrid working and shifting schedule.
• Travel Industry or Hotel background (beneficial)
• Accuracy, research skills and attention to detail.
• Strong communication and interpersonal skills.
• Strong analytical skills.
• Problem solving abilities.
• Team working skills.
• Ability to work under pressure to tight deadlines.
• Adaptable to change in day-to-day tasks and procedures.
• Confident to ask questions and seek clarification.
• Ability to work under own initiative.

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe 🌎
• Dynamic environment with the chance to grow, influence & impact change ⚡
• Disruptive, fast-growing market leader within travel & endless possibilities 💼
• Culture built on collaboration🤝 empowerment and innovation 💡

WebBeds is a global B2B marketplace that unites supply with demand, connecting hotels with travel buyers all around the world - making distribution simpler, smarter and more flexible.

In today’s dynamic and often fragmented travel landscape, we unite supply and demand through technology, data, and local expertise – giving our partners greater control, visibility, flexibility and choice.

Hotels can manage content and pricing in real time, and travel buyers can connect simply to access global content to curate and book exceptional travel experiences.

Backed by a global team, we deliver more than reach. We provide local expertise, service, and support that help the travel industry move forward – together.

What makes us stand out?

• We are a global travel intermediary, connecting hotels with travel buyers.
• We have 1900+ people speaking 50+ languages in 120+ cites across 50+ countries
• We partner with over 500,000+ properties in more than 38,000 bookable locations
• We work with more than 50,000 travel companies in 145 source markets
• We have an amazing Technology team focussed on delivering valuable outcomes using innovative tech

Find out a little about life at WebBeds…

Learn more about the WebBeds business…