Job Description

Founded in 1994 and headquartered in Switzerland, ERNI is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, were looking for passionate and motivated individuals to join our team. 

Why ERNI is the Perfect Place for You: 🏡 

• International Exposure: Work with global clients on cutting-edge projects.
• Inclusive Culture: Thrive in a collaborative and diverse work environment.
• Career Development: Enjoy continuous learning and professional growth opportunities.

🔐Growth and Opportunities: 
• Challenging Projects: Engage in complex software projects across MedTech, Industry, Finance, and Transportation.
• Supportive Environment: Benefit from a team dedicated to guiding and supporting your success.
• Recognition and Advancement: Receive acknowledgment for your efforts and opportunities for promotion.
• Open Communication: Experience transparency and value your input in our culture.



👋What are our wishes?

  • Hands-on experience with AWS cloud infrastructure and production support.

  • Practical experience with Infrastructure as Code using Terraform and AWS CloudFormation.

  • Experience with CI/CD pipelines using Jenkins or AWS CI/CD services.

  • Good Python skills and experience with Bash, PowerShell, Ruby, or similar scripting languages.

  • Familiarity with GitHub, Bitbucket, and configuration management tools such as Ansible.

  • Knowledge of cloud networking and security, including VPCs, firewalls, VPNs, security groups, access management, and MFA.

  • Understanding of cloud monitoring, patching, backups, and performance management.

  • Familiarity with ITIL processes for incident, problem, change, and configuration management.

  • Strong troubleshooting, English communication, and teamwork skills.

  • Experience with AWS data services or AWS China environments is an advantage.


💼How can you contribute to the team? 

  • Cloud Operations and Support: Support AWS cloud environments, investigate monitoring alerts, and resolve production issues and user requests.

  • Platform Health: Monitor configurations, patching, backups, security status, and performance to maintain reliable operations.

  • Infrastructure Automation: Maintain Terraform and AWS CloudFormation configurations for consistent infrastructure provisioning and updates.

  • CI/CD and Releases: Support deployment pipelines, code reviews, bug fixes, tooling upgrades, and controlled releases.

  • Scripting: Develop and maintain scripts that automate routine support and deployment tasks.

  • Security and Access: Resolve access issues and support permissions, MFA, key management, and security remediation.

  • Incident and Change Management: Investigate incidents, document resolutions, and implement approved changes through established ITIL processes.

  • Collaboration: Work with cloud architects, developers, product teams, and global stakeholders on assigned engineering tasks and platform improvements.

  • Documentation: Maintain runbooks, technical procedures, and knowledge articles.

Work Setup: Hybrid (required to report onsite at least once a week, subject to project and business needs)
Work Schedule: 9:00 AM - 6:00 PM, Manila Time
Type: Project-based (minimum 1 year, subject to extension) / Staff Augmentation

Switzerland · Germany · Spain · Slovakia · Romania · Philippines · Singapore · USA

ERNI Development Center Philippines Inc., 9th Floor, Lica Malls Shaw, 500 Shaw Boulevard, 1555, Mandaluyong City, Philippines

+63 5310 1707 | www.betterask.erni | info@erni.ph


Job Details

Role Level: Associate Work Type: Contract
Country: Philippines City: Mandaluyong Metro Manila
Company Website: https://linktr.ee/BetterAsk.ERNI Job Function: Information Technology (IT)
Company Industry/
Sector:
IT Services and IT Consulting

What We Offer


About the Company

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