Application Engineering Analyst

POSITION SUMMARY

The Application Engineering Analyst provides technical sales support for the Switchgear and Busbar business by reviewing, validating, and approving Engineer-to-Order (ETO) Workbench and K2 pricing requests. This role manages quotation activities, pricing approvals, proposal documentation, and workflow coordination while collaborating closely with the North America Global Strategic Accounts (GSA) team, Inside Sales Representatives, Engineering, and other cross-functional stakeholders. The position ensures accurate and timely execution, compliance with pricing policies, and effective support of business objectives while delivering a high level of customer service and operational excellence.

RESPONSIBILITIES

• Review, validate, and approve Engineer-to-Order Workbench requests and K2 pricing transactions.
• Process change requests and verify pricing details submitted through Configure, Price, Quote notes and proposal documentation.
• Ensure pricing accuracy, consistency, and compliance with company policies and approval processes.
• Support the North America sales organization in achieving customer commitments and business objectives.
• Coordinate with Global Strategic Accounts, Inside Sales, Engineering, and other stakeholders to gather technical and commercial requirements.
• Track and report key performance indicators (KPIs).
• Assist with project tracking and status reporting.
• Maintain accurate documentation of requests, approvals, and project records.
• Provide timely status updates and communicate effectively with stakeholders regarding approvals and pricing activities.
• Ensure timely completion of assigned workload while maintaining service-level expectations.
• Prepare and maintain transaction records, trackers, reports, and dashboards.
• Participate in team meetings, information cascades, and knowledge-sharing activities.
• Assist with special projects, business reviews, and process improvement initiatives.
• Participate in quality improvement initiatives and operational excellence programs.
• Support training and knowledge transfer activities for team members.
• Serve as backup support for related functions to ensure business continuity.
• Contribute to cross-functional projects and organizational initiatives as required.

QUALIFICATIONS

• Bachelors degree in Electrical Engineering, Electronics Engineering, or a related technical discipline.
• Minimum of one year of experience in electrical systems, power distribution, switchgear, busbar, busway, data center operations, manufacturing, facilities, construction, design, or field service.
• Minimum of one year of experience in customer service, technical sales support, or a related commercial support role.
• Ability to interpret electrical drawings, specifications, and technical documentation.
• Strong analytical and problem-solving skills. 
• Proficiency with Microsoft Excel, PowerPoint, and other Microsoft 365 applications. 
• Excellent written and verbal communication skills. 
• Ability to manage multiple projects and priorities.

Preferred Qualifications: 

• Experience working with pricing, quotation, or proposal management systems.
• Familiarity with Engineer-to-Order processes and Configure, Price, Quote platforms.
• Exposure to North American sales operations or Global Strategic Accounts environments.
• Ability to work independently while managing multiple priorities and deadlines.
• Strong interpersonal, presentation, and stakeholder management skills.

PHYSICAL & ENVIRONMENTAL DEMANDS

• No specific demands.

TIME TRAVEL REQUIRED

• No Specific demands

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPLES:  Safety.  Integrity. Respect.  Teamwork.  Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture

• Customer Focus

• Operational Excellence

• Innovation

• Financial Strength

VERTIV BEHAVIORS

• Own it

• Act with urgency

• Foster a customer-first mindset

• Think big and execute

• Lead by example

• Drive continuous improvement

• Learn and seek out development

• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com