Retail Account Manager

This role is responsible for building strong partner relationships, collaborating on sales strategies, and empowering partners through training. The role identifies new strategic partners, assists in partner events, and ensures smooth operational support. The role shares advanced knowledge about organization offerings with partners and tailor solutions to meet specific needs.

What a Retail Account Manager Does At HP

• Serves as the expert to the partners for advanced information regarding the organization’s offerings, promotions, and configuration.
• Builds strong relationships with partners at various organizational levels, including senior executives, to strengthen collaboration and align business goals.
• Collaborating with partners to tailor solutions that meet specific customer needs, including customization of products and services to align with client requirements.
• Collaborating with senior sales representatives and managers to develop sales strategies and plans for partner accounts.
• Conducts training sessions for partners on the latest products, services, and industry trends, empowering them to effectively represent the organization to clients.
• Identifies new partners that align with the organizations strategic objectives and foster their integration into the sales ecosystem.
• Assists in the organization and execution of partner events, such as webinars, workshops, and trade shows.
• Provides administrative and operational support to ensure smooth partner interactions and sales processes.
• Mentors junior team members, sharing insights, and providing guidance to support their professional growth and development.
  
  

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in enterprise selling, channel & alliance, or a related field or an advanced degree with 3-5 years of work experience.
  
  

• Account Management
• Automation
• Business Development
• Business Planning
• Business To Business
• Channel Sales
• Customer Relationship Management
• Market Share
• Marketing
• Merchandising
• Outside Sales
• Product Knowledge
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Strategy
• Sales Territory Management
• Salesforce
• Selling Techniques
• Value Propositions
  
  

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
  
  

• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
  
  

• Responds to moderately complex issues within established guidelines.
  
  

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.