Technical Analyst

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

As the Technical Analyst, you will play a key role in ensuring business and customer outcomes are achieved. You will be responsible for overseeing and driving the technical aspects of products, projects and initiatives. You will collaborate closely with cross-functional teams to ensure the successful delivery of solutions, while providing technical guidance throughout the project lifecycle. The ideal candidate is a strategic thinker, a strong communicator and possesses a deep understanding of technologies and best practices.

What The Day Will Look Like

• Participate in projects as a SME for core client and policy management platforms across the APAC region.
• Participate in projects as a SME for process automation and then supply to building automation solutions using appropriate tools.
• Liaise with business collaborators, developers, and other technical teams to gather, analyse, and document end-user requirements.
• Involvement in developing functional specifications that design and document the desired outcome of system modifications.
• Analysis on business initiatives and whether the requirements fit core platforms. Including liaising with regional architects when applicable.
• Keep Business owners, Technology, Product Managers and key collaborators aware of potential areas for product enhancement.
• Prepare and review testing documentation, particularly test scripts adhering to company guideline testing processes.
• Undertake specialised and general testing as required, incorporating external stakeholders where relevant.
• Identify and document platform defects in JIRA.
• Participate in the deployment when new products are enhanced or added. Provide trainings when necessary.
• Responsible for continuous development and self-improvement around application knowledge and business processes
• Continuous improvement mind-set and close collaboration requirement inter and intra team.
• Participate as a member of a distributed team across Asia and Pacific
• Perform application support role for allocated systems to help ensure allocated systems meet agreed Service Level Agreements.
• Help consolidate and reduce technical debt
  
  

Governance & Delivery

• Comply with the APAC and Global PMO processes and security standards as directed.
• Work with Global Security Services on any penetration testing.
  
  

Skills

Skills and experience that will lead to success

• Excellent abstract problem solving and vision.
• Excellent in understanding the need for a good user experience and business needs.
• Innovative thinking.
• Good communication both written and oral English across multiple constituencies.
• Demonstrate compassion in action.
• Excellent team player.
• Practices accurate time management (ability to prioritise numerous tasks).
• Able to work autonomously.
  
  

Knowledge

• Experience of working in the Insurance Industry (desirable).
• Experience of working on risk and risk related problems with different client segments (desirable).
• Experience in System Designing.
  
  

Experience

• Bachelor’s degree in computer science or information technology.
• 5+ years demonstrated IT experience.
• Evidence of being a successful influencer across different teams and cultures.
  
  

How We Support Our Colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

2579212

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