US Logistics Back Office Support - Manila

Talentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services.

We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.

As a Back Office Support, some of your responsibilities are but are not limited to:

Carrier Setup & Documentation Management

• Review carrier packets to ensure all required documents are complete (MC certificate, W9, Insurance certificate, signed Truxio carrier packet, etc.).
• Input and verify carrier information in ITS Dispatch.
• Update missing or incomplete carrier data using SaferWatch.
• Communicate carrier enrollment updates to internal teams.
  
  

• Monitor overdue invoices using QuickBooks reports.
• Contact clients regarding outstanding balances and provide detailed payment instructions.
• Attach accurate documentation to client communications (invoices, proof of delivery, payment instructions).
• Manage customer collections and payment applications.
  
  

• Process carrier bills in QuickBooks and ITS Dispatch.
• Verify invoice details against carrier information and ensure system accuracy.
• Maintain organized and accurate financial records.
• Handle carrier payables efficiently and accurately.
  
  

• Assemble complete documentation for invoicing (rate confirmation, BOL, carrier invoice).
• Ensure rate confirmations align with carrier invoice amounts.
• Send invoices and supporting documents to customers.
• Track invoice status updates systematically.
  
  

• Believe and love what you do.
• Sense of Urgency.
• Strong work ethics.
• Organization skills.
• Attention to detail.
  
  

• Studies: High school diploma required. College education is a plus.
• Experience: At least 6 months experience in administration, accounting, and back-office support within the US logistics industry.
• Technical Skills: Must be tech-savvy and can easily learn new systems and tools.
• Language: Good English skills. B2+ or higher is preferred.
  
  

• Schedule: Monday to Friday, 8:30 AM - 5:30 PM CST. Work schedule will follow the US calendar.
• Contract: Independent Contractor.
• Work Arrangement: Remote (Philippines-based)