Technical Training Jr Specialist - Safety Health And Environment

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Job Description

Job Brief

The role is primarily responsible in the end-to-end development of curriculum and courses which translates learning needs into a quality learning intervention by working directly with subject matter experts and stakeholders. The role also supports the coordination, implementation, and facilitation of AECOM Safety, Health, and Environment (SH&E) training and development programs and helpdesk management. Moreover, the role provides assistance on Learning Management System (LMS), authoring tool, technical support, and reporting to subject matter experts, stakeholders, and learners.

Responsibilities & Duties

• Work with stakeholders and subject matter experts to support strategic SH&E technical training goals
• Collaborate with subject matter experts in the end-to-end process of training.
• Work with the operations, training, and quality teams to identify performance gaps related to a technical work function.
• Help in conceptualizing training modules, development programs, and materials based on identified needs of employees.
• Assist in the design and creation of multimedia assets and products for training.
• Assist in preparing training materials and other logistics for the training.
• Assist in creating learning courses in LMS and courses in learning pathways.
• Understand and analyze different training modalities (Instructure Led Training (ILT), Virtual Instructor Led Training (VILT), Web Based Training (WBT)) and make recommendations for blended approaches that fit the organization’s needs.
• Coordinate learning content with subject matter experts, create outline, develop training evaluation measures and training materials knowledge assessment, and test design.
• Host webinars for Virtual Instruction Led Training Sessions as requested.
• Monitor and ensure quality delivery of learning sessions.
• Register learners to vendor courses (PureSafety, Hazwoper 10 and 30 classes).
• Regularly provide feedback on content and recommend improvement of courseware.
• Facilitate different training and orientations as assigned.
• Evaluates learner’s examination, provide records, and consolidate results.
• Modify and create programs, curriculum, WBT, ILT, and VILT training, learning pathways, and learning paths in LMS.
• Generate and analyze reports for status completions, course completions, learning hours, and user completions.
• Manage and deliver projects which will be assigned from time to time; work with subject matter experts, outside consultants, vendors, projects groups, and cross-functional teams as required.
• Update Learning Management System library of courses.
• Maintain and administer Learning Management System.
• Perform safety, health, and environment helpdesk duties including marking of completions.
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
• Support selected simple process improvement initiatives to streamline processes.
  
  

Qualifications

Minimum Requirements:

• Amenable for night shift (9PM to 6AM)
• Open for hybrid set-up (2-3x per week RTO)
• Bachelor’s degree and/or at least 3 years of relevant work experience in curriculum planning and development with direct experience in creating learning programs and facilitating learning sessions.
• Intermediate proficiency in MS Office tools (Word/Excel/PowerPoint/Outlook)
• Working knowledge and understanding in facilitation, online and in-person, and customizing learning content.
• Expertise in curriculum development and instructional design.
• Excellent project delivery skills within tight timescales.
• Experience creating reporting dashboards.
• Experience working in business process outsourcing, shared services, or a similar model with training related roles or other similar functions.
• Experience using systems such as LearnUpon, Degreed, Articulate360, Photoshop, and PremierPro or other similar LMS, LXP platforms and authoring tools.
• High-level of effective interpersonal communication skills both written and verbal.
  
  

Technical Competencies:

• Curriculum Planning and Development
• Innovative Learning Solutions
• Learning Content Analysis, Design & Development
• Training Evaluation Strategy
• LMS Administration
• Learner Record Management
  
  

Functional Competencies:

• Knowledge of Adult Learning Principles
• Experience in working with online learning management systems and conducting training virtually via virtual training, such as but not limited to MS Teams
• Excellent presentation skills
• Analytical thinking – trend analysis and reporting
• Ability to plan, execute, measure results and drive improvement on a continuing basis.
  
  

Attributes

• Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)
• Ability to maintain good customer relationship with the ability to proactively support customer needs and requirements. (Customer Service)
• Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail)
• Ability to identify, assess, and resolve simple to moderate issues by following defined policies and procedures. (Problem Solving)
  
  

Additional Information

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, and service recognition awards.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.

What Makes AECOM a Great Place To Work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

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