Strategic Insights Manager

Position Accountability Statement

The primary duties of this role is to oversee the development and delivery of actionable insights and analytics including market research to support data-driven decision-making and strategic initiatives across the organization.

Specific Areas Of Accountability

• BI Strategy Development: Develops and implements business intelligence strategies aligned with organizational goals and priorities.
• Data Analysis and Reporting: Leads the deep dive and drill down analysis to generate insights in identifying potential business opportunities, forecasts growths and declines, and prevents risks on physician/ provider/ customer fall outs.
• Advanced Analytics: Drives the adoption of advanced analytics techniques, such as predictive modeling, machine learning, and artificial intelligence, to uncover trends and opportunities.
• Market and Customer Segmentation: Improve current segmentations and develop innovative solutions to target key groups depending on strategic intent.
• Market Insighting: Scans and utilizes external market research data in the health industry that will supplement internal data trends, insights, and drive business decisions.
• BI Tool Selection and Implementation: Evaluates and selects appropriate BI tools and technologies and oversees their implementation and integration with existing systems.
• Data Visualization: Designs and develops intuitive data visualizations and interactive dashboards to communicate insights effectively to stakeholders.
• Business Partner Engagement: Collaborates with business units and stakeholders to understand their analytical needs and deliver solutions that drive business value.
• Performance Monitoring: Establishes key performance indicators (KPIs) and metrics to monitor the effectiveness of BI solutions and initiatives.
• Performance Optimization: Identify opportunities for process optimization and efficiency improvement in BI operations.
• Team Leadership: Provides leadership and direction to the Business Intelligence team, fostering a culture of data-driven decision-making, innovation, and continuous improvement.
  
  

• Strives to embody, commits to support, and deliver the quality policy, objectives and initiatives of the organization;
• Communicates, engages, directs, and supports people to contribute to the Governance and Resilience Demonstrates commitment to customers by ensuring applicable statutory and regulatory requirements are determined, understood and consistently met;
• Abides by the Governance and Resilience policies and procedures for the effective management and control of its processes; and
• Promotes and utilizes the Process Approach and Risk-based Thinking at work.
  
  

• Knowledge of BI tools, such as Tableau and Microsoft Power BI
• Expertise in conducting data analysis, insighting, market research
• Ability to build dashboards, generate reports, and document processes and insights
• Strong grasp of industry trends
• Problem-solving skills
• Collaboration
• Project management skills
• Management and supervisory experience
  
  

• Degrees in data science, business analytics, or related fields.
• Proven experience in data management and analytics.
• Proficiency in data visualization tools and techniques.
• Knowledge of data security and compliance.
• Strong communication and collaboration skills.
• Familiarity with Project Management Tools and Agile Development methodologies is a plus.