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Company Description

Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views.

Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum. Guests experience legendary Raffles hospitality, complemented by exceptional service from Raffles Butlers.

Conveniently accessible from Manila Ninoy Aquino International Airport, Raffles Makati is a seamless blend of heritage, sophistication, and modern elegance.

Job Description

• Engages with daily operations of outlet services such as but not limited to effectively handling customer concerns, implements standards of service for guests, and maintaining cleanliness and condition of work areas.
• Provides prompt, courteous, and efficient services by receiving beverage orders according to standards, taking orders, and ensuring that workstation is clean.
• Organizes outlet reservations and provides prompt, courteous and efficient food and beverage service.
  
  

• Graduate of a degree in hospitality management or a related discipline is an asset.
• Minimum of one (1) year experience in hospitality or customer service is an advantage.
• Excellent communication and organizational skills that can handle a multitude of tasks while working cohesively as part of a team.
• Knowledgeable in Microsoft Office applications and restaurant reservation software.